Learning and Development Specialist

hace 2 semanas

Ciudad de México, Ciudad de México Concord Servicing A tiempo completo

Concord is a full-scope loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. We are service-focused innovative thought leaders leveraging proprietary technology to deliver comprehensive, configurable, and customizable servicing solutions. Our subject matter experts proactively partner with clients to maximize portfolio performance at a competitive price.

The Learning & Development Specialist will develop, implement, and conduct learning and development programs for employees.

Duties and Responsibilities

  • Assesses learning and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and client representatives
  • Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and clients
  • Develops unique training programs to fulfill employees' specific needs to maintain or improve job skills
  • Creates or acquires and maintains training procedure manuals, guides, course materials, and job aids
  • Presents learning and development programs using various forms and formats, including group discussion, lecture, simulations, and videos
  • Maintains records of learning and development activities, attendance, results of tests and assessments, and retraining requirements
  • Assesses training materials prepared by Subject Matter Experts or other instructors
  • Evaluates program effectiveness through assessments, surveys, and feedback
  • Maintains knowledge of the latest trends in learning and development
  • Performs other related duties as required
  • Ability to travel as needed by clients and projects
Requirements
  • Bilingual (English/Spanish) is required
  • Excellent interpersonal skills with the ability to work with a wide range of cultural, leadership, and learning styles
  • Excellent verbal and written communication skills
  • Strong presentation skills
  • Adept with a variety of multimedia training platforms and methods
  • Ability to evaluate and research training options and alternatives
  • Ability to design and implement effective learning and development programs
  • Proficient with Microsoft Office Suite and related software programs
  • Basic knowledge of timeshare operations, collections techniques and negotiation skills, and Adult Learning principles
  • Training certification through Mexican Department of Labor, as needed
Benefits
  • Monthly Salary 20,000 MXN
  • Grocery tickets 2,000 MXN
  • Internet Bonus 1,000 MXN
  • Life Insurance
  • Medical Insurance
  • Dental Insurance
  • Law Benefits

  • Learning and Development Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México Concord Servicing A tiempo completo

    Concord is a full-scope loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. We are service-focused innovative thought leaders leveraging proprietary technology to deliver comprehensive, configurable, and...

  • Specialist, Learning and Development

    hace 4 horas

    Ciudad de México, Ciudad de México TPI Composites A tiempo completo

    DescriptionJob Objective:Design, implement, and monitor strategies, programs, and tools that drive talent development, organizational culture, change management, and organizational effectiveness, aligned with the company's strategic goals.Main Responsibilities:Design and implement organizational development (OD) initiatives such as organizational...

  • Learning & Development Specialist

    hace 1 semana

    Ciudad de México, Ciudad de México Siemens A tiempo completo

    Change the future with usWe are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with...

  • Learning and Development Consultant

    hace 1 semana

    Ciudad de México, Ciudad de México GP Strategies Corporation A tiempo completo

    GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000...

  • Learning and Development Consultant

    hace 2 semanas

    Ciudad de México, Ciudad de México GP Strategies Corporation A tiempo completo

    GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000...

  • Learning & Development Delivery Manager

    hace 4 días

    Ciudad de México, Ciudad de México McDonald's Corporation A tiempo completo

    Company Description McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and...

  • Learning & Development Manager – Latin America

    hace 6 horas

    Ciudad de México, Ciudad de México UL Solutions A tiempo completo

    DescriptionAre you passionate about empowering teams through impactful learning experiences? We're seeking a dynamic Learning & Development Manager to lead training and development initiatives across Latin America—including Mexico, Brazil, Colombia, and Argentina. This role plays a critical part in shaping leadership, professional growth, and...

  • Trainer - Learning & Development

    hace 2 semanas

    Ciudad de México, Ciudad de México TTEC A tiempo completo

    Your potential has a place here with TTEC's award-winning employment experience. As a Learning and Development Trainer working on-site in Mexico City, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll Be DoingDo you have a passion to train and guide others towards best practices? Do you love helping set someone up for success? In...

  • Talent - Learning and Development Coach - I022

    hace 7 días

    Ciudad de México, Ciudad de México Pearl A tiempo completo

    Job PositionTalent / HR / Workforce ManagementWork ArrangementFully Remote — LATAM or PH basedJob TypeFull-timeWork Schedule40 hours per week, Monday to FridayCore hours: 9 AM – 5 PM ESTLocationsRemote (LATAM & Philippines)About Pearl TalentPearl works with the top 1% of candidates from around the world and connects them with the best startups in the US...

  • Talent - Learning and Development Coach - I022

    hace 1 semana

    Ciudad de México, Ciudad de México Pearl A tiempo completo

    Job PositionTalent / HR / Workforce ManagementWork ArrangementFully Remote — LATAM or PH basedJob TypeFull-timeWork Schedule40 hours per week, Monday to FridayCore hours: 9 AM – 5 PM ESTLocationsRemote (LATAM & Philippines)About Pearl Talent:Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US...