Customer Service Representative

hace 2 semanas


Chihuahua Chih, México BACK OFFICE DE CHIHUAHUA A tiempo completo

Esta vacante viene de la bolsa de empleo

Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Avenida Universidad - Chihuahua, Chihuahua

We are Hiring Join a different team, a different BPO.

Job Title:Intake Specialist (Customer Service Representative)

Location:On Site - Parques de San Felipe

Monthly Gross Salary:$19,850mxn

MUST have:Customer service experience (call center) and Advanced English Level.

Schedule:8 hours + lunch + 2 days off

This is a role for Customer service functions, in a legal environment.

Responsibilities

  • Conduct consultations for potential cases
  • Sign up new clients electronically
  • Set initial clinic appointments
  • Review inquiry calls/emails
  • Process and file legal documents
  • Meet walk-in clients & communicate with partner firms
  • Data entry and case documentation

Skills & Qualifications:

  • Multi-tasking in fast-paced environments
  • Organizational & tech proficiency
  • Microsoft Word, Outlook, DocuSign
  • Excellent client service skills

Additional Benefits:

  • A monthly lunch hosted by the client, at a restaurant chosen by the team, which varies each month.
  • Evaluations after 6 months where you can earn a 2% to 3% salary increase, for a total of 5% per year.
  • Quarterly $50 bonus for meeting metrics

Nivel de educación deseada:

Media Superior

Nivel de experiencia deseada:

Nivel Inicial

Función departamental:

Comercial / Ventas

Industria:

Servicio al Consumidor

Habilidades:

  • customer service
  • call center bpo
  • advanced english

Esta vacante viene de la bolsa de empleo



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