Credit Risk Manager

Summary
The US O2C Credit Risk Manager reports to the Associate Director, US O2C and is responsible for AR portfolio financial risk. Supports key stakeholders such as the Country CFO as well as division CFOs in handling risk and ensuring optimal risk measures are put in place to minimize cash flow risk. Working with the Global Credit Management team to ensure process alignment, risks are recognized and mitigated in a timely manner. Understand, system settings to play a key role in LDC.

Leads quarterly credit committees to ensure all stakeholders are aligned and well informed regarding the trends and risks in the US and US Accounts Receivable portfolios.

About The Role
Location: Hybrid. CDMX

Your Key Responsibilities Include, But Are Not Limited To

• Evaluate customer credit worthiness and assists US O2C Associate Director and business in setting policy decisions regarding credit offers to the customers.
• Lead collaboration with Global Credit Management Team/key stakeholders, including senior level cross-Novartis Local Entities business colleagues, both accounting authorities/auditors, and commercial teams to mitigate and reduce credit risks.
• Proactively monitor US AR for potential risks and takes necessary steps to remediate.
• Facilitate and collaborate order release. Review credit reports.
• Assist in reporting and establish KPIs and tracks metrics to ensure O2C team is executing a collection strategy to minimize order holds.
• Facilitate as a Subject Matter Expert to track and update SAP changes to drive efficiencies within credit risk management/held order process.
• Define robust standard processes supported by tools and systems, reflecting best practices, supported by a control framework.
• Support that all processes, policies and procedures are clearly defined, documented, and implemented in line with Novartis standards and consistent with best practices.

This position will be located at the Mexico City site and
will not
have the ability to be located remotely. Please note that this role would not provide relocation and only local candidates will be considered.

Minimum Requirements
What you'll bring to the role:

• Bachelor's degree or equivalent 4-year degree; degree subject area in Accounting, Finance or Business preferred
• 3+ years of Credit & Financial experience within an O2C environment.
• Pharmaceutical industry experience preferred
• Previous experience in managing financial services
• SAP and/or D365 experience strongly preferred; Microsoft Office experience required
• Experience of leading projects driving performance (e.g. ERP implementation)
• Excellent collaboration and communication skills, both written and verbal
• Experience of working in multicultural / international environment a plus

Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility And Accommodation
Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para desempeñar las funciones esenciales de un puesto, envíe un correo electrónico a y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje.

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Why Novartis:
Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together?

Benefits and Rewards:
Learn about all the ways we'll help you thrive personally and professionally.

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