Mid Level Technical L1 Support Consultant

hace 5 días

Ciudad de México, Ciudad de México spacedev A tiempo completo


 Join SpaceDev
Welcome to one of Latin America's leading companies providing premium development services. We work with:
USA & Canada Clients
Global teams on challenging projects
Remote-First Culture
Always Growing
Innovative Full Stack Solutions

About the Role
We're looking for a Technical L1 Support Consultant with a solid DevOps background and strong Python skills. You'll be responsible for resolving technical incidents, supporting infrastructure and data systems, and communicating clearly with both technical and non-technical stakeholders. This role requires flexibility to handle on-call rotations across multiple time zones.

Tech Stack & Responsibilities

  • Manage and troubleshoot systems using Linux (networking and service communication) and Bash

  • Support container orchestration tools like Kubernetes

  • Work with data pipelines and real-time signal processing systems

  • Strong use of Python for scripting and support automation

  • Query and troubleshoot using SQL

  • Communicate technical topics clearly to business users in English

Requirements

  • 3+ years in technical support, DevOps, or system engineering roles

  • Strong proficiency with Linux administration and Bash scripting

  • Experience with Python and SQL

  • Understanding of containerization (Kubernetes, Docker, etc.)

  • Flexibility to support incidents during on-call rotations

  • Excellent English and communication skills — ability to explain technical issues to non-technical users

  • Based in Mexico

Nice to Have

  • Experience in customer-facing or client support roles

  • Familiarity with monitoring and alerting tools

Space Perks 20 vacation days + 3 extra days off per year to recharge
Access to Udemy courses and the ability to propose new learning tracks
English classes for all levels
Work-life balance with our flexible work culture
Special days off for birthdays and significant occasions
Team trips: Participate in tech events and team-building experiences
Performance and inflation adjustments (1-2 times a year)
Remote-first with offices in Montevideo, Medellín, Buenos Aires, and coworking options globally

Apply today and become part of our team  

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