Empleos actuales relacionados con Complex Director of Revenue Management- Viceroy Los Cabos and Viceroy Riviera Maya - San José del Cabo BCS - Highgate

  • Group Sales Manager, Viceroy Los Cabos

    hace 5 días

    23405, San José del Cabo, B.C.S., México Viceroy Los Cabos A tiempo completo

    Viceroy Hotels: Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy’s vibe-led hospitality is guided by the brand promise “Remember to Live,” an affirmation to create lifelong memories...

  • Managing Director

    hace 3 días

    San José del Cabo, México Viceroy Los Cabos A tiempo completo

    Viceroy Hotels:Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy’s vibe-led hospitality is guided by the brand promise “Remember to Live,” an affirmation to create lifelong memories for...

  • Director of Revenue

    hace 3 semanas

    Cabo San Lucas, México Park Hyatt Los Cabos Hotel & Residences A tiempo completo

    SummaryAs part of the first Park Hyatt in Mexico, you will maximize overall hotel revenue for rooms through the implementation of effective pricing and distribution strategies in large hotels. Outperform direct competitors by gaining market share with a reasonable and competitive pricing, distribution strategy, supported by targeted marketing, and careful...

  • Director of Revenue Management

    hace 2 semanas

    Playa del Carmen, México Grand Hyatt Playa del Carmen A tiempo completo

    Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Revenue provides revenue accounting leadership and business best practices to the hotel. The Director of Revenue has responsibility for...

  • Customer Services and Sales Representative

    hace 2 semanas

    Playa del Carmen, México Riviera Maya Catamarans A tiempo completo

    Job Title: Customer Services and sales representativeWorking days: 5 days per week, 8 hours a day. (2 days off a week)Department/Group: SALES**Salary**: $16,000 MXN for the first training month, base salary will raise at month #2 and a bonus structure will be added on month #3Location: PUERTO AVENTURAS marina, MÉXICOJob Description: Riviera Maya Catamarans...

  • Srmgr-revenue Management

    hace 4 semanas

    San José del Cabo, México Marriott International, Inc A tiempo completo

    **Job Number** **Job Category** Revenue Management**Location** Solaz a Luxury Collection Resort Los Cabos, KM 18.5 Carretera Transpeninsular CSL-SJC Access B, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Manages rooms and function space...

  • Dir-revenue Management-a

    hace 2 semanas

    San José del Cabo, México Marriott International, Inc A tiempo completo

    **Additional Information**Director (a) de Revenue **Job Number**25064250 **Job Category**Revenue Management **Location**Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico, 23403 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for balancing the financial...

  • Director of Finance

    hace 3 semanas

    Cabo San Lucas, México Park Hyatt Los Cabos Hotel & Residences A tiempo completo

    SummaryAs Finance Director of the first Park Hyatt in Mexico, he/she must be aware of the economic and financial status of the hotel.In charge of the financial management of the organization. Responsible for financial planning, execution and reporting.- You will skillfully analyze and monitor the financial operation of the hotel to achieve financial...

  • Operations Manager

    hace 2 semanas

    Playa del Carmen, México Riviera Maya Catamarans A tiempo completo

    Riviera Maya Catamarans is looking for an experienced and motivated operations manager to work and oversee the boat rental tours of the company and land tours of the sister company: Mexico Sol Tours. This is an onsite, in-office, position in Puerto Aventuras Marina. **Supreme Customer Service Skills are required.** **Must have a car and a renewed driver’s...

  • Dynamic Operations Manager

    hace 1 semana

    Playa del Carmen, México MEXICO SOL TOURS AND RIVIERA MAYA CATAMARANS A tiempo completo

    We are searching for a dynamic leader, who is driven and focused. Someone who can organize, people, assets, and other resources to move the operations of both Mexico Sol Tours and Riviera Maya Catamarans to the next level. Mexico Sol Tours - provides land and other adventure-based tours. Riviera Maya Catamans - provides yacht and catamarans charters from...

Complex Director of Revenue Management- Viceroy Los Cabos and Viceroy Riviera Maya

hace 6 horas

San José del Cabo BCS, México Highgate A tiempo completo

Viceroy Hotels:

Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy's portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal's Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.

Location:

Viceroy Los Cabos, Mexico

Overview:

We are seeking an accomplished Complex Director of Revenue Management to oversee Revenue Management for Viceroy Los Cabos and Viceroy Riviera Maya.

As a member of the Executive Committee, this role champions and implements market strategies that deliver products and services that meet or exceed the needs and expectations of our target guests and property colleagues.

The Complex Director of Revenue Management is responsible for identifying and maximizing revenue opportunities across transient, group, and contracted business, while recommending and maintaining pricing, positioning, and inventory controls across all channels. The role also leads forecasting, opportunity analysis, and the processes that maximize revenue and profit from existing and future demand.

Responsibilities:

Pricing, Inventory, and Channel Management
  • Establish pricing levels across all segments and room types; own daily pricing and inventory processes.
  • Set and manage yield controls and rate restrictions to maximize revenue across all distribution channels.
  • Ensure all distribution channels have accurate content, rate loading, and inventory maintenance; conduct audits to confirm sell strategy is correctly applied in all channels.
  • Monitor and analyze competitors daily and weekly through shop reports and online sources to identify selling strategies and market trends.
  • Develop and maintain relationships with OTA market managers and other local revenue leaders to optimize opportunity and share best practices.
  • Maintain accurate reservations system information; oversee the maintenance of systems that support revenue management, including CRS, RMS, PMS, and Sales and Catering platforms.
Forecasting, Budgeting, and Performance Management
  • Build and maintain accurate short- and long-term forecasts, including weekly forecasts, day forecasts, in-month updates, and full-year outlooks.
  • Develop room revenue forecasts using macro and microeconomic variables, local demand generators, and unconstrained demand analysis to determine optimal business mix.
  • Lead the annual budgeting and pricing process; prepare the annual rooms revenue budget.
  • Lead annual STR Index goal setting; monitor RevPAR index and provide weekly and monthly performance analysis.
  • Accountable for forecast accuracy and clear communication of trends, risks, and opportunities to stakeholders.
Group, Contract, and Sales Strategy Support
  • Oversee evaluation of all contracted opportunities (group, wholesale, corporate negotiated) in partnership with Sales, enabling speed of response while maximizing profitability.
  • Maintain group pickup and cutoff reporting; communicate with Sales on upcoming cutoff dates, pickup pacing, and strategy adjustments.
  • Establish and communicate sales strategy for day, week, month, and rolling 12 months, and ensure strategy changes are reflected in calendars and sales tools.
Reporting, Meetings, and Stakeholder Communication
  • Prepare and analyze market segmentation, production, source contribution, pickup, and pace reports to support decision-making.
  • Lead weekly revenue strategy and revenue management meetings; prepare required reporting for related meetings and forums.
  • Prepare monthly and or quarterly presentations for ownership and senior stakeholders.
  • Communicate brand initiatives, demand insights, and market analyses to hotel leadership and cross-functional teams.
  • Monitor occupancy fluctuations and communicate with operational leaders to support staffing efficiency and service delivery.
  • Review daily performance and the daily flash report for accuracy; analyze actual results versus potential and summarize key takeaways for business review meetings.
Team Leadership and Professional Standards
  • Actively develop and coach team members, ensuring opportunities to grow revenue management and leadership skills through training, mentorship, and industry engagement.
  • Maintain confidentiality of sensitive information and operate with strong attention to detail and follow-through.
  • Approach all guest and colleague interactions with professionalism, courtesy, and a service-oriented mindset.
  • Perform other duties as requested by management in support of business needs.
Digital and Distribution Support
  • Partner with marketing and distribution stakeholders on revenue-driving initiatives such as paid search, email campaigns, and advertising programs where applicable.

Qualifications:

Skills and Knowledge
  • Strong analytical capability with the ability to interpret complex data from multiple sources and translate insights into clear actions.
  • Advanced Excel skills (macros preferred), and proficiency with Microsoft Word and PowerPoint.
  • Deep familiarity with hotel performance and market intelligence tools, including STR and platforms such as Agency360, Demand360, and OTA insight tools.
  • Working knowledge of third-party extranet sites and distribution systems; disciplined approach to accuracy and controls.
  • Ability to present ideas and recommendations in a concise, well-organized way, including experience with ownership presentations.
  • Effective ability to supervise, motivate, and develop teams; strong collaboration across Sales, Marketing, Operations, and Finance.

Systems Experience

  • Synxis CRS required.
  • Opera PMS required.
  • IDeaS RMS preferred.
  • Delphi FDC and Lanyon preferred.

Qualification Standards

  • Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field preferred.
  • Minimum 4 years of revenue management experience in a hotel environment; 5 or more years of progressive experience preferred.
  • Proven track record of delivering strong commercial results and innovative, market-leading strategies.
  • Ability to work quickly and effectively in a high-pressure environment; excellent time management skills.

  • Clear verbal and written communication skills, strong attention to detail, and consistent follow up.Physical Requirements

  • Flexible schedule and extended hours may be required, including during peak business periods and pre-opening milestones.

  • Light work: exerting up to 20 pounds of force occasionally, and up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.

General Requirements

  • Maintain regular attendance in compliance with property standards and scheduling needs.
  • Maintain high standards of professional appearance and grooming, including wearing a name tag when required.
  • Effectively listen to, understand, and clarify concerns raised by guests and colleagues.
  • Multi-task and prioritize competing deadlines and departmental functions.
  • Support safe and efficient hotel operations by complying with policies and procedures.