Chief of Staff

About the Company

Credit Saison Mexico, S.A. de C.V., SOFOM, E.N.R.("CSMX")
is a member of
Credit Saison (CS) Group
, a large Global non-bank with Japanese heritage and AUM of USD $30bn engaging in credit card issuing/acquiring, SME financing, real estate financing, and various Fintech investments and alternative impact finance. Over the recent years,
Credit Saison
has been successfully ramping up its private debt investments in Southeast Asia, India, and Latin America.

Credit Saison Mexico
was established in 2023 to launch and expand its operations in the country.
CSMX's
vision is to be an investor at the intersection of inclusion & innovation. Its mission is to catalyse positive and inclusive development by investing, in the form of senior debt, in sustainable solutions that enable fair and equitable access to resources. These investments are made with the intention to generate a positive impact alongside a financial return. By leveraging its expertise,
CSMX
aims to increase access to financial services to underserved Mexican populations and businesses by providing impactful and tech-enabled FIs and companies with access to financing solutions.

About the Role

We are seeking a 
Chief of Staff / Deputy Country Manager
 to act as a strategic and operational partner to the Country Manager, driving alignment and execution across multiple business units, including 
Operations, Finance, HR, Legal, and Strategic Projects
.

This individual will play a pivotal role in scaling the organization — from designing internal processes and managing strategic initiatives, to evaluating growth opportunities and ensuring operational excellence across the company.

The ideal candidate brings a strong foundation in 
corporate strategy, M&A, and financial planning
, combined with hands-on operational leadership and the ability to manage cross-functional teams in a fast-moving environment.

What You Will Do

1. Strategic Planning & Corporate Development

• Partner with the Country Manager to define and execute long-term strategic plans, business expansion, and new verticals.
• Lead 
  M&A assessments, partnership evaluations, and new business feasibility studies
  .
• Coordinate due diligence, valuation, and integration efforts for acquisitions or joint ventures.
• Prepare strategic materials for the Board, Group leadership, and investors.

2. Financial Planning & Business Performance

• Lead 
  FP&A
  , including annual budgeting, forecasting, and variance analysis.
• Develop dashboards to monitor company-wide KPIs, ensuring financial and operational discipline.
• Partner with Finance, Treasury, and Risk teams to align capital planning and resource allocation.

3. Operations & Process Excellence

• Oversee day-to-day coordination of cross-functional departments (Finance, HR, Legal, Operations).
• Design and implement 
  scalable processes and SOPs
   across the company.
• Ensure alignment between back-office operations and front-line business units.
• Lead key projects in digital transformation, automation, and reporting systems.

4. People & Organizational Development

• Partner with HR on organizational design, hiring, and performance management.
• Drive internal communication, OKR alignment, and leadership team effectiveness.
• Foster a culture of accountability, collaboration, and continuous improvement.

5. Governance & Executive Support

• Support corporate governance, board preparation, and group reporting requirements.
• Serve as liaison between CSMX and global leadership teams in Singapore and Tokyo.
• Anticipate operational or strategic risks and proactively develop mitigation strategies.

What You Will Bring

Must Have

• 7–12 years of experience in 
  management consulting, investment banking, corporate strategy, or M&A
  , ideally within financial services or fintech.
• Proven ability to manage and coordinate multi-disciplinary teams and projects.
• Strong financial acumen (budgeting, modeling, valuation).
• Excellent communication and stakeholder management skills, both in English and Spanish.
• Exceptional problem-solving ability and ownership mindset.
• Comfort operating in a 
  start-up-like environment with corporate governance
   requirements.

Nice to Have

• MBA or equivalent advanced degree from a top-tier institution.
• Experience in 
  structured finance, impact investing, or private credit
  .
• Exposure to organizational scaling or corporate transformation.
• Data visualization or analytics experience (Power BI, SQL, or similar).

What we offer

• Competitive salary and benefits above the law.
• Opportunity to build up our business in Mexico.
• An engaging work environment with a passionate and talented international team in a fast-growing sector.
• Mission-oriented and intellectually stimulating projects and constant challenges for growth.
• Significant exposure to senior leaders and decision-makers across the globe.
• Attractive career path with potential for long-term advancement as we growth the operations and company.