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Associate Content Operations Manager

hace 2 días

Ciudad de México, Ciudad de México TikTok A tiempo completo

Responsibilities
About TikTok LIVE

TikTok LIVE's mission is to work hand-in-hand with creators & influencers, agencies, and partner organizations to build an environment that connects communities in real time, enabling meaningful and interactive connections around the globe.

Responsibilities

Creators are at the heart of our operations. As a Content Operations Manager, you will be responsible for designing and executing operational strategies to build, activate, and retain a healthy creator ecosystem on TikTok LIVE. Your key responsibilities will include:

  • Design and execute scalable programs to onboard, educate, and activate new creators, supporting their long-term growth on TikTok LIVE.

  • Develop and manage content strategies and LIVE campaigns that drive high-quality content supply and boost audience engagement.

  • Oversee creator incentives, task systems, and reward mechanisms to encourage consistent content production and improve retention.

  • Collaborate with internal teams and external partners to produce training materials, creative toolkits, and promotional assets.

  • Monitor performance metrics, conduct funnel and cohort analyses, and optimize operational processes based on data insights.

  • Work cross-functionally with Partnerships, Campaigns, Product, and Strategy teams to align goals and maximize growth outcomes.

  • Own key KPIs including content supply, creator activity, engagement, and retention.

Qualifications
Minimum Qualifications:

  • 1+ years of experience in content or user operations, creator/influencer management, or digital marketing within a platform or agency environment.

  • Proven ability to design and scale creator or content programs.

  • Strong analytical skills with a data-driven mindset; experience with funnel analysis and retention modeling.

  • Track record of success in managing creator/influencer lifecycles and engagement strategies.

  • Hands-on, resourceful, and comfortable working in a fast-paced, evolving environment.

  • Excellent communication, organizational, and problem-solving skills.

  • Bilingual fluency in English and Spanish, both written and spoken, to communicate with external stakeholders in LATAM.

Preferred Qualifications:

  • Deep understanding of the creator economy, live streaming, and emerging content trends.

  • Experience working on community-driven platforms or with live content formats.

  • Strong business acumen and stakeholder management skills, with the ability to influence cross-functional teams.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

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Diversity & Inclusion​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​

TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ​