Operations Analyst

Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Operations Analyst to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). GTM Operations Analyst --- Support our go to market & operations teams by driving operational excellence through managing sales processes, analyzing data, and ensuring seamless execution of account strategies. These insights and operational efficiency will directly impact the success of our sales initiatives and revenue growth. Pipeline Management - Maintain a pipeline to forecast revenue and staffing needs Provide end-to-end support for a pipeline of multiple complex deals through qualification to origination to close.
--- Lead and manage the BU pipeline Meetings and facilitate forecasting. Create dashboards, performance reports and develop actionable insights to guide sales and GTM strategies. Understand & facilitate deal governance, deal review, and sales reporting. Project Administration/ Financial Tracking - Facilitate the execution of projects through operational tasks and provide insights into the financial performance of accounts/ projects Coordinate operations deliverables across multiple stakeholders.
--- Assist in defining and documenting operational processes to enhance efficiency and alignment Communicate effectively with sales teams, delivery teams, and stakeholders to ensure alignment and clarity of the scope, and outcomes. Report on economic & financial performance, compare point of sale and delivered economic models Manage WBS codes and assist with resource management. Assist with invoice accuracy. Research & Planning- Support building and communication account plans for growth Create and build Account Plans with Go To Market Team. Support GTM initiatives, including account prioritization, transitions, etc. Work cross functionally with Finance and Delivery Leads to align GTM strategy and execution. Research industries and clients to support GTM initiatives.
--- Qualifications/ Skills: 3+ years supporting complex, cross-domain solutions that meet customer requirements and expectations.
--- Develop/ manage performance dashboards, forecast, pipeline analytics; refine sales operation processes, analyze sales data to identify trends, advanced proficiency with excel, power BI, analytics tools. Demonstrated ability to manage multiple priorities simultaneously and work effectively in a fast-paced dynamic environment Excellent written and verbal communication skills. Expert in Salesforce and have Sales Operations background and experience Analytical mind frame with ability to internet datasets and provide actionable recommendations Familiarity with SAP, Salesforce, GTM Strategies, Strong Presentation Skills, Advanced Excel, Advanced PowerPoint Skills preferred About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use and email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

---