Customer Experience

hace 7 días


Mazatlán, Sinaloa, México BYD Mazatlán A tiempo completo
En BYD Grupo PMC, estamos en búsqueda de un Customer Experience orientado a brindar un servicio de calidad y asegurar una experiencia excepcional para nuestros clientes.
Responsabilidades principales:
  • Recibir y atender a clientes dentro de la agencia.
  • Brindar orientación sobre procesos y áreas.
  • Dar seguimiento a la satisfacción del cliente (NPS y encuestas).
  • Coordinar con las áreas de Ventas y Servicio para agilizar la atención.
  • Garantizar una atención cordial, profesional y eficiente en cada interacción.
Requisitos:
  • Experiencia en atención al cliente (preferente en sector automotriz o retail).
  • Excelente comunicación verbal y presentación personal.
  • Actitud de servicio, empatía y orientación a resultados.
  • Organización y manejo básico de herramientas digitales.
Ofrecemos:
  • Sueldo competitivo.
  • Prestaciones de ley
  • Estabilidad laboral.
  • Crecimiento dentro del grupo.


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