Senior Supply Quality Engineer

Teamwork makes the stream work.
Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the team

The Devices organization at Roku is responsible for products and partnerships that drive continued account acquisition. Our business is fast-paced and dynamic, requiring individuals who can operate independently in a rapidly evolving environment. Success in this role will depend on possessing excellent organizational, communication, and analytical skills, as well as the ability to manage multiple priorities with a high level of attention to detail.

About the role

Based in Tijuana, this role focuses on driving manufacturing quality and supplier development across our Mexico-based supply chain. As a Supplier Quality Engineer (SQE), you will be responsible for the qualification, monitoring, and continuous improvement of contract manufacturers and component suppliers. This role is ideal for someone who combines deep technical rigor with a proactive, AI-forward mindset and strong analytical instincts. You'll collaborate closely with Hardware Engineering, Sourcing, and Program Management to assess suppliers, qualify processes and products, and resolve issues using structured problem-solving and modern quality tools.

What you'll be doing
Conduct quality system and technical capability assessments for potential and existing suppliersLead supplier qualification activities, including PPAP submissions, process audits, and equipment validationsManage First Article Inspection (FAI) processes and documentation during new product buildsOwn supplier corrective actions using the 8D methodology, ensuring containment, robust root cause analysis, and verification of effectivenessDrive continuous improvement through supplier scorecards, yield reviews, and quality KPIsUtilize advanced statistical tools (SPC, Cp/Cpk, Gage R&R, DOE) and platforms such as Minitab to validate and monitor supplier process capabilityBuild dashboards and quality reports using Tableau, Power BI, or equivalent tools to track trends and support data-driven decision makingChampion a culture of AI awareness and application in quality engineering, including exploring automation of root cause analysis, predictive yield modeling, and anomaly detectionCollaborate with internal and external teams across Mexico and globally to align quality expectations and drive resolution of technical issuesSupport product launch builds and ongoing mass production activities through on-site supplier engagementWe're excited if you have
BS (or higher) in Mechanical, Electrical, Industrial Engineering, or a related technical field5+ years of supplier and manufacturing quality experience, ideally in consumer electronics, automotive, or high-volume hardware manufacturingDemonstrated experience with PPAP, FAI, process capability studies, and supplier auditsStrong knowledge of data analysis techniques and tools, including Minitab, JMP, Excel VBA, or Python for statistical analysisHands-on experience building quality dashboards or automated reports using Tableau, Power BI, or similar platformsCuriosity and working knowledge of how AI/ML tools can be used in quality engineering (e.g., for predictive analytics, visual inspection, or anomaly detection)Familiarity with RBA or ISO9001 principles and supplier social responsibility standardsClear and professional communication skills in both English and SpanishAbility to travel domestically and internationally up to 25% as neededNice to have
Industry experience in TV manufacturing, flat panel display assembly, or consumer electronics involving displaysUnderstanding of display-specific quality issues such as mura, dead pixels, glass handling, and optical calibration#LI-SB5
Our Hybrid Work Approach

Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

Accommodations

Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit

By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing

---