Technical Consultant

Posting Open Date: 1/1/26

Anticipated Posting Close Date*: 2/28/26

*Job posting may close early due to the volume of applicants.

Technical Consultant

• The Technical Consultant is an early-career technical role supporting Fastly's Pre-sales engineering teams. You'll help demonstrate Fastly's technology, assist with proof of concepts, and contribute to customer success while learning how to deliver world-class performance and security solutions.
• Working directly with field Solutions Engineers, Sales teams, and clients, the primary purpose is to help accelerate sales cycles and boost win rates. A key component of this role involves utilizing technology knowledge and experience to help customers achieve their business goals.
• This role demands confidence and composure, particularly when engaging customers who are Under Attack. The consultant is expected to lead the technology discussion during high-stress security incidents and confidently handle attack mitigation efforts using Fastly technology and tools.

• Support the Solutions Engineering and Sales teams during customer evaluations, demonstrations, and trials.
• Assist in setting up and running Proofs of Concept (PoCs) to showcase Fastly's platform capabilities.
• Help prepare and deliver technical demos, documentation, and presentations.
• Analyze customer websites and traffic patterns to identify performance and security opportunities.
• Support the creation of customer-facing materials such as value confirmation summaries and post-trial reports.
• Partner with senior consultants and engineers to understand customer goals and align Fastly's solutions accordingly.

• Learn how to analyze customer environments to identify performance bottlenecks and potential security risks.
• Assist senior team members in reviewing web application configurations, logs, and metrics.
  Support security and threat analysis activities under guidance from experienced engineers.
• Participate in internal projects aimed at improving pre-sales tools, templates, and best practices.

Required Education and Experience

• Bachelor's degree in Computer Science, Engineering, a related technical field or equivalent practical experience.
• 0–2 years of experience in a technical role (consulting, Pre-sales, technical support, or internship).
• Familiarity with Internet technologies such as TCP/IP, HTTP, DNS, and web servers.
• Eagerness to learn web performance, security, and cloud computing concepts.

Desired Skills and Technical Knowledge

• Understanding of TCP/IP and related network protocols (TCP, ARP, ICMP, DHCP, DNS, HTTP, SNMP, etc.), including knowledge of accompanying protocol/packet analysis/manipulation tools.
• Knowledge of information security protection/detection and authentication systems (e.g., firewalls, IDS, IPS, anti-virus).
• Knowledge of commonly-accepted information security principles and practices, as well as techniques attackers would use to identify vulnerabilities, gain unauthorized access, and escalate privileges.
• In-depth knowledge of current operating environments (Microsoft, Linux, & Other operating systems, and cloud providers).
• Exceptional analytical and critical thinking skills.
• Strong presentation, written, and verbal communication skills; ability to simplify complex technical topics.

• Bachelor's degree or higher in Computer Science, Engineering, Information Security, or a related field.

Work Hours: 

• This position will require you to be available during core business hours. 

Work Location(s) & Travel Requirements: 

This position is a remote role and open to candidates residing in the following locations:

• Mexico (remote)

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.  

There is a strong preference for Hybrid near a local office. However, we may be willing to consider remote candidates within the US.

This position may require travel as required by your role or requested by your manager.

Benefits

We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.