Assistant General Manager

hace 3 días


Tijuana, Baja California, México Hyatt Place A tiempo completo

Company Description

Welcome to a different place. Our hotels are designed to cater to the blended lifestyle of work and play, providing access to essential amenities 24/7. We offer spacious guestrooms, complimentary Wi-Fi, stylish bathrooms, and 42" HDTVs to ensure a relaxing stay. Guests can also enjoy our daily complimentary breakfast, fresh snacks, and entrees from our Guest Kitchen, or unwind at the Bakery Café with a selection of premium beverages. With convenient locations ranging from urban centers to airport hubs and consistent offerings across all locations, we provide a welcoming experience for business travelers and families alike.

Role Description

This is a full-time, on-site role in Tijuana, BCN for an Assistant General Manager (Operations Manager). The Assistant General Manager will oversee the daily operations of the hotel to ensure exceptional guest experiences and operational efficiency. Responsibilities include team and staff management, assisting in implementing operational strategies, monitoring financial performance, ensuring compliance with company standards, and addressing guest concerns. The role also involves collaborating with department leaders to maintain consistency and quality in service offerings.

Qualifications

  • Proven experience in Hospitality Management, Leadership, and Staff Oversight
  • Strong skills in Operations Management, Decision-Making, and Problem-Solving
  • Exceptional Guest Relations, Communication, and Interpersonal Skills
  • Experience in Budgeting, Financial Analysis, and Revenue Management
  • Proficiency with hotel management systems and standard office software
  • Ability to foster a team-oriented environment and ensure employee compliance with policies
  • Knowledge of health and safety regulations, as well as customer service policies
  • Bachelor's degree in Hospitality Management, Business, or a related field is preferred

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