TikTok Shop Account Manager

KITSCH is proud to be recognized as a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door to door sales to selling products in over 27 countries across 20,000 retail locations worldwide.

KITSCH is committed to creating high quality products that are effortless, elevated and easy to use. From fashionable shower caps to our viral towel scrunchies, we aim to evolve your everyday essentials. We believe that everyone should feel confident when purchasing our products no matter your hair type, style or budget.

About the Role

We're looking for a strategic, creator-savvy, and performance-driven leader to scale Kitsch's TikTok Shop growth engine. This is not just a traditional account management role — you'll be shaping the content that drives culture, coaching creators to produce thumb-stopping videos, and leading the community that keeps Kitsch top of mind.This role combines creative direction, performance marketing, and community building. You'll oversee everything from creator recruitment to campaign execution, ensure content meets our brand voice and compliance standards, and foster a thriving creator ecosystem — including running our Discord community as a hub for education, collaboration, and motivation.

What will be your responsibilities?

Creator Recruitment, Coaching & Enablement

• Identify, recruit, and vet TikTok creators who embody the Kitsch brand and mission.
• Lead onboarding sessions and host regular creator office hours, providing actionable coaching on TikTok best practices, content formats, and engagement strategies.
• Deliver clear content briefs, coach creators to optimize for conversions, and share real-time feedback to help them grow.

Content & Campaign Oversight

• Develop and iterate on content strategies that leverage trends, storytelling, and TikTok-native formats.
• Oversee campaign pacing, performance, and analytics — ensuring content stays compliant and drives measurable results.
• Work cross-functionally with marketing, creative, and e-commerce teams to amplify wins and scale what works.

Community Management

• Build, manage, and grow our creator Discord community, turning it into a hub for inspiration, education, and brand connection.
• Host virtual events, AMAs, and challenges that keep creators engaged and motivated.
• Act as a connector between creators, agencies, and internal teams to foster collaboration and alignment.

What are we looking for in you?

• 3–5+ years in creator marketing, social commerce, or account/agency management.
• Deep understanding of TikTok Shop, affiliate mechanics, and creator incentives.
• Proven experience managing creator programs, agency workflows, and internal teams.
• Strong grasp of TikTok trends and ability to brief, coach, and edit content for maximum performance.
• Proficiency in campaign reporting, analytics, and performance optimization.
• Excellent written and verbal communication skills, with a knack for inspiring others.
• High level of english (C1).

Nice to Have

• Experience managing online communities (Discord, Slack, or similar).
• Background in beauty, wellness, or fast-moving consumer products.
• Familiarity with live selling activations and TikTok CRM tools.

Additional Requirement: Willingness to travel to TikTok summits and creator events across the U.S. for recruitment and brand representation.
 

About the Role

• Location: Latam, Europe or US
• Type of Contract: Full-Time Permanent Role (Contractor / Freelancer Agreement)
• Modality: Remote

Our Values

• Intuitive – Proactive Problem Solver: We're proactive, not reactive. When something doesn't feel right, we pause, speak up, and fix it with honesty and integrity.
• Takes Pride in Our Work – Accountability: We own our work with pride. On-time delivery, thoughtful processes, and team-wide trust lead to great outcomes.
• Willingness to Sweep the Floors – Humble and Inclusive: We lead with humility and support. No task is too small, and no voice too quiet. Everyone belongs.
• A dynamic team
• An open mind for new ideas
• Growth… growth and some more growth

Do you want to be part of our team? We look forward to your application

*KITSCH LLC is an equal opportunity employer. We are committed to work in an environment that supports, inspires, and respects all individuals and recruits on merit-based processes regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics

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