Operations Manager

About Us:

We are a wellness and design practice focused on creating the foundations for lasting vitality. Instead of treating symptoms, we combine root-cause science, behavioral design, and refined aesthetics to bring clarity, structure, and sustainable energy to the people we support. We work with leaders who value intentional systems and high performance rooted in both biology and environment. As we continue to grow, we're looking for a Business & Personal Operations Manager to help strengthen and elevate our operations.

Salary: $1,200 - $1,300 USD (monthly) + paid time off & personal days

Key Responsibilities:1. Business Operations & Systems Management

• Maintain highly organized operational systems across Asana, Airtable, Google Suite, and internal dashboards.
• Build, refine, and maintain clean, consistent dashboards that reflect priorities, status updates, timelines, KPIs, and cross-team workflows.
• Oversee CRM updates, subscriber records, and operational processes for The Journal (Squarespace), including basic troubleshooting.
• Manage digital infrastructure updates, including email migrations, domain transitions, platform logins, and integrations.
• Create and maintain SOPs that are elegant, well-organized, and visually clear.
• Ensure every operational asset reflects the brand's high-standard aesthetic and precision.

2. Team Coordination & Internal Leadership

• Act as the central hub between Ellie and the team (Content Architect, VA, Research Assistant, Designer/Developer).
• Run the weekly Monday Team Sync; setting priorities, clarifying deliverables, and reviewing timelines.
• Monitor project traction, ensuring accountability and momentum across all departments.
• Proactively remove blockers, clarify expectations, and reinforce operational excellence.
• Protect Ellie's time and calendar with clear communication, priority management, and anticipatory planning.

3. Founder Support (Executive Assistant Duties)

• Provide high-level support to Ellie, including calendar orchestration, travel coordination, personal logistics, inbox triage, and communications support.
• Ensure Ellie consistently has the structure and space she needs to lead, create, and teach.

4. Cross-Functional Creative Support (Non-Marketing Role) (Not a campaign manager or content producer role.)

• Serve as the point person for the Content Architect by coordinating timelines, deliverables, and cross-team resources.
• Quality-check assets for detail accuracy, alignment with brand aesthetic, and consistency (not editing copy).
• Support light logistics for launches, events, and content rollouts.
• Act as the operational guide to ensure creative work moves through the pipeline smoothly.

Skills:

• Exceptional attention to detail and strong organizational precision
• Strong design sensibility and visual brand alignment
• Ability to coordinate and manage cross-functional workflows
• Excellent written and verbal communication skills
• Calm, grounded presence with strong anticipatory thinking
• Strong prioritization, problem-solving, and decision-making abilities
• Ability to maintain confidentiality and handle sensitive information with discretion
• Comfortable supporting a bi-continental team and working across time zones
• Proficiency with Asana (or similar workflow tools), Google Suite, and Airtable
• Nice to have: familiarity with digital content workflows or social media environments (not required)

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 3–5+ years in operations, project management, or executive assistant roles (supporting executives or founders preferred)
• Experience coordinating cross-functional teams
• Experience within creative, wellness, boutique, or design-forward companies is a plus
• Advanced English (written and spoken) required.
• High-speed wired internet connection (200 mbps min.)
• Windows 10/11 or Mac (4 GB RAM, Intel i5 or similar)

Setting: 100% Remote

Schedule: Monday to Friday - 9:00 am to 6:00 pm (Mountain Time)

Job Type: Full-time

Pay: $22, $24,015.00 per month

Education:

• Bachelor's (Required)

Experience:

• operations/project management: 3 years (Required)

Language:

• advanced English (Required)

Work Location: Remote