Quality Control Eng

hace 5 días

Guadalupe Nuevo Leon MEX, México Amazon A tiempo completo
The Amazon Customer Excellence System Team (ACES) has an immediate need for a Quality Control Engineer. The QCE plays an essential role within AMZL ACES. This position is responsible for overseeing and executing quality assurance and control (QAQC) processes throughout the processes of a package in the Last Mile Operations.

Key job responsibilities

• Ensure that all Standard Operation Procedures (SOP's) are up to date and available in Policy 2.0 at all times.

• Standard Audit Tool (SAT) monthly coordination

• Complete daily routines in the field of address data quality with the aim to improve delivery quality.

• Perform audits, assessments and deep dives of field processes and procedures.

• Use logical thinking, analytical & problem-solving skills to identify potential areas for improvement.

• Communicate any quality problems or concerns that are impacting the customer experience.

• Bachelor's degree in Engineering, Administration or similar with continuous improvement methodology knowledge.

• B2+ English level

• Strong understanding of quality control methodologies.

• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.

• Willingness to travel up to 20% of the time to various project sites across MX

• Green belt certification (optional)

• Engage multi-tasking in a fast-paced, high-energy environment

• Support project improvement events to achieve business goals with short and long term results.

• Offer feedback effectively related to Standard Process adherence

• 2+ years of experience in quality control

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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