Field Services Engineer

hace 2 días

Durango, México Shenzhen Linquan Technology Co., LTD (深圳市林全科技有限公司) A tiempo completo

Company Description

Shenzhen Linquan Technology Co., LTD (Lin Quan)
is a leading engineering company specializing in providing industrial automation solutions and Intelligent Manufacturing 4.0 services. The company focuses on industries such as automotive wire harnesses, electric and hybrid vehicles, and high-voltage cables. Headquartered in Shenzhen, Guangdong, China, Lin Quan offers cutting-edge technologies tailored to meet the unique needs of modern manufacturing. The company is committed to delivering innovative and efficient solutions for its clients worldwide.

Role Description

Field Service Engineer
is responsible for
responding to customer calls
and completing
technical service tasks
such as
equipment installation, debugging, programming and commissioning, calibration tasks, corrective maintenance, and other duties as assigned
. Instruct customers on how to operate equipment and perform
operator-level troubleshooting
, all related to
wire harness automation equipment
.

Functions

  • Operate, install, calibrate, and maintain
    fully automatic machines used for cable processing operations such as
    stripping, crimping, housing insertion, and sealing
    .
  • Provide
    preventive and corrective maintenance services
    to customers to ensure
    high machine reliability and uptime
    .
  • Perform
    Factory Acceptance Tests (FAT)
    and
    Site Acceptance Tests (SAT)
    at customer facilities.
  • Diagnose and troubleshoot
    machine issues, perform necessary adjustments, and implement
    continuous improvement actions
    .
  • Collaborate closely with
    production, quality, and engineering teams
    to achieve
    optimal machine performance
    and
    process stability
    .
  • Communicate effectively with
    international colleagues and clients in English
    to ensure smooth project execution.
  • Be available for
    24/7 on-call technical support
    according to customer service schedules.
  • Deliver
    hands-on technical training
    to customers, including both operators and engineering teams, to improve their
    equipment proficiency
    .
  • Perform
    additional service and technical tasks
    as assigned by the Service Supervisor or Engineering Manager.

General Requirements

  • US visa required
  • Proficient in English and Mexican Spanish
    ; proficiency in
    Mandarin Chinese
    is an advantage
  • Ability to communicate clearly with team members and clients
  • Driver's license
  • Good working knowledge of
    computer software and hardware (PLCs, drivers, HMI)
  • Task management
    and
    organizational capabilities
  • Availability to
    travel within Mexico and around the world
    (NA, LATAM, ASIA, Europe)
  • Mechanical and electronic abilities
  • Experience in
    machinery mechanical assembly

Education & Experience Requirements

  • Electromechanical Engineer, Mechatronics Engineer
    , or related field
  • 2 years of experience (or more)
    in
    mechanical debugging or maintenance
    of
    customized automation equipment

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