Program Manager II

hace 1 semana

Guadalajara, Jalisco, México Plexus A tiempo completo

Purpose Statement:  The Program Manager leads the tactical interface between the customer and various Plexus functional areas. This position is responsible for leading the Customer Focus Team (CFT) and managing the day-to-day customer relationship. In essence, be the "voice of Plexus" to the customer and the "voice of the customer" to Plexus.

Key Job Accountabilities:

  • Engage and lead the Customer Focus Team(s), ensuring that the team(s) understand(s) the overall program contract(s) / goals, are performing consistently and are empowered to make decisions and solve problems as they arise.
  • Take the lead in engaging with Customer(s) in respect of delivery commitments, quarterly business reviews, site visits and negotiating PPV and NRE.
  • Lead systematic improvements in customer service and satisfaction in respect of the Plexus' 5Es and Plexus Core Values
  • Leverage operational cost and quality metrics to identify improvement opportunities and collaborate with support functions to proactively develop and implement solutions.
  • Proactively leverage knowledge of financial metrics to identify risks and variances to plan, and take action to mitigate such risks and variances.
  • If have direct reports: Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.

Education/Experience Qualifications:

  • Education/Experience Qualifications:
  • A minimum of a Bachelor's is required.
  • Two (2) years of related experience is required; Two (2) or more years of related experience is preferred.
  • An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

Other Qualifications:  

  • N/A

Physical Requirements:  

  • N/A

Travel Requirements:  

  • N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

  • UX Research Program Manager

    hace 2 semanas

    Guadalajara, Jalisco, México Tata Consultancy Services (TCS) A tiempo completo

    UX Research Program ManagerWe are seeking a UX Research Program Manager to join our UX Research Operations team. You will partner directly with UX Research Leadership and teams to enable and mature UX Research across design organization by establishing research best practices, streamlining and scaling research programs and tooling, and...

  • Sr Program Manager

    hace 1 semana

    Guadalajara, Jalisco, México Flex A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every...

  • Sr Program Manager

    hace 6 días

    Guadalajara, Jalisco, México Flex A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every...

  • Program Management Manager

    hace 2 semanas

    Guadalajara, Jalisco, México Flex A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every...

  • Program Manager II

    hace 1 semana

    Guadalajara, Jalisco, México Plexus A tiempo completo

    Education/Experience Qualifications: A minimum of a Bachelor's is required. Two (2) years of related experience is required; Two (2) or more years of related experience is preferred. An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered. N/A N/A N/A

  • Program Manager Associate II

    hace 1 semana

    Guadalajara, Jalisco, México Plexus A tiempo completo

    Purpose Statement: Supports Program Managers with monitoring and following up on actions from daily/weekly meetings, coordinates activities with other functions, engages with customers on change orders, generates reports and maintains visual metrics.Key Job Accountabilities:Provide efficient administration assistance to PMs and CFT with ownership of an...

  • Program Manager Associate II

    hace 1 semana

    Guadalajara, Jalisco, México Plexus A tiempo completo

    Purpose Statement:  Supports Program Managers with monitoring and following up on actions from daily/weekly meetings, coordinates activities with other functions, engages with customers on change orders, generates reports and maintains visual metrics. Key Job Accountabilities:Provide efficient administration assistance to PMs and CFT with ownership of an...

  • Program Manager Associate II

    hace 1 semana

    Guadalajara, Jalisco, México Plexus A tiempo completo

    Provide efficient administration assistance to PMs and CFT with ownership of an action log and drive completion of actions to plan, including facilitating actions from other functions Supports PM with consolidating and tracking production metrics, trends, and exceptions to delivery plan, takt time, etc. Raises hand to ensure variance to plan and other issues...

  • Fleet Program Manager

    hace 3 días

    Guadalajara, Jalisco, México Wabtec A tiempo completo

    Job DescriptionWho will you be working with?The Fleet Program Manager (FPM) will own and drive delivery on commitments for assigned fleet reliability as well as specific contractual obligations for Canadian National Railway. In partnership with the Service and Operations Leaders, the FPM is a primary customer point-of-contact for service and reliability...

  • Technical Program Manager

    hace 5 días

    Guadalajara, Jalisco, México External A tiempo completo

    The Sr. Technical Program Manager (STPgM) owns the end-to-end delivery of complex, client-facing software programs. This role turns business strategy into reality, driving alignment across customer needs, product priorities, and technical delivery. The STPgM ensures every release is delivered on time, with quality, and measurable value, using...