Project Manager

hace 2 días

Ciudad de México, Ciudad de México Workana A tiempo completo

Contract · Full-time · LATAM

We're looking for an experienced Project Manager to lead ongoing e-commerce engagements for fast-moving digital brands. This role is ideal for someone who enjoys owning delivery end-to-end, working closely with clients, and translating priorities into consistent execution and results.

This is not a one-off project role. You'll manage long-term client relationships, ensuring steady progress, clear communication, and alignment between business goals and delivery.

What You'll Be Responsible For
  • Manage day-to-day execution across multiple ongoing e-commerce accounts, ensuring priorities are clear and work is delivered on time.
  • Act as the main point of contact for clients, building trust and maintaining strong, collaborative relationships.
  • Lead weekly client calls, setting agendas, guiding discussions, and turning decisions into clear action items.
  • Provide structured weekly updates covering progress, key wins, upcoming work, and potential risks.
  • Own and maintain client roadmaps, balancing short-term execution with longer-term growth initiatives.
  • Coordinate internal teams (design, development, marketing, QA, strategy) to keep delivery aligned and efficient.
  • Run internal standups to align on priorities, dependencies, and timelines.
  • Identify risks, scope changes, or resourcing issues early and proactively address them.
  • Track budgets, hours, and resourcing using time-tracking tools, ensuring alignment with scope.
  • Ensure quality standards are met before anything reaches the client.
  • Keep documentation, notes, and plans organized and up to date.
Requirements
  • 3+ years of experience as a Project Manager in a digital or marketing agency environment.
  • Strong background managing ongoing retainer-based clients (not just fixed-scope projects).
  • Familiarity with e-commerce platforms and lifecycle/retention tools (e.g., Shopify, email/SMS marketing platforms).
  • Confidence leading client conversations and managing expectations.
  • Excellent organization skills and ability to juggle multiple clients at once.
  • Experience managing budgets, timelines, and team capacity.
  • Proactive, detail-oriented, and solutions-driven mindset.
  • Comfortable working remotely with distributed teams.
Benefits
  • Competitive monthly compensation based on experience.
  • Quarterly performance-based bonuses.
  • Fully remote setup with flexibility and autonomy.
  • Long-term engagement with stable clients.
  • Opportunity to grow into broader account ownership and strategic responsibilities over time.

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