Sales Ops Coordinator

hace 6 horas

Hacienda Santa Fe, Jalisco, México Avyna Cosmetics, Inc A tiempo completo

Position: Territory Operations Coordinator

Location: Punto Sur, Guadalajara, Mexico

Reports to: CEO

Supports: Territory Builders

Role Summary

The Territory Operations Coordinator is a high-output operational role responsible for lead generation, outbound communication, CRM accuracy, weekly lead preparation, and daily route creation for U.S.-based Territory Builders.

This role requires advanced English proficiency, as all outbound calls, written communication, and daily coordination are conducted with English-speaking salons and English-speaking field teams.

This is not a management position. It is an execution role with strict daily and weekly output targets.

Core Responsibilities1. Daily Lead Generation (Cold Outreach – English)

  • Perform 100 outbound cold calls per day to English-speaking beauty salons in the U.S.
  • Identify, qualify, and document leads using:
  • Google Maps
  • Online business directories
  • Instagram and salon websites
  • Web scraping tools
  • Gather and verify:
  • Salon name
  • Address
  • Phone number
  • Owner / manager contact (when available)

All calls are conducted entirely in English.

2. Lead Communication & Follow-Ups (English)

  • Send and manage outbound communication via:
  • Email
  • SMS
  • WhatsApp
  • Use company-approved English scripts and sequences
  • Respond to inbound messages in English
  • Warm leads prior to Territory Builder visits

3. CRM & Lead Status Management

  • Update lead status based on:
  • Call outcomes
  • Message engagement
  • Territory Builder visit feedback
  • Maintain:
  • Accurate visit history
  • Correct prioritization
  • Zero duplicate records

CRM accuracy is a core performance metric.

4. Weekly Lead Packages

  • Prepare 150 verified leads per Territory Builder per week
  • Ensure leads:
  • Are geographically concentrated
  • Have not been visited during the same week
  • Are correctly prioritized for routing
  • Maintain capacity for up to 40 visits per day

5. Daily Route Creation

  • Build optimized daily routes for Territory Builders
  • Routes must be ready before the builder starts the day
  • Optimize travel time and visit sequencing using routing software

6. Territory Builder Growth Support

  • Support onboarding as 1 new Territory Builder is added per month
  • Prepare:
  • Initial lead pools
  • Territory structures
  • Route templates

Language Requirement (Critical)

  • English: Advanced / Fluent (spoken and written) — REQUIRED
  • Must be comfortable:
  • Cold calling U.S. salons
  • Writing professional emails and messages
  • Coordinating daily with U.S.-based team members
  • Spanish: Native or fluent

Applicants without strong spoken English will not be considered.

Required ProfileMust-Have

  • Proven comfort with high-volume cold calling in English
  • Strong execution discipline
  • Experience with:
  • Lead generation
  • CRM systems
  • Operational, repetitive workflows
  • High attention to detail
  • Reliable internet and quiet calling environment

Nice-to-Have

  • Call center or sales operations experience
  • Dispatch / routing / logistics background
  • Familiarity with U.S. geography
  • Beauty or salon industry exposure

Work Schedule

  • Full-time
  • Aligned with U.S. Central Time mornings
  • Route delivery deadlines are strict

Compensation (Mexico)

  • Base salary: To be determined
  • Performance bonus: Based on:
  • New Salon Kits Sold
  • Paid monthly

Growth Path:

  • Territory Operations Coordinator

Performance Metrics

  • 30+ Visits per day from Territory Builders
  • 1.5+ Average Territory Builders Operating
  • 30+ New Salon Kits sold per month.

Why This Role Exists

This role feeds the entire U.S. field sales operation. Strong English and strong execution enable scale. Poor execution directly impacts sales productivity.

Tipo de puesto: Tiempo completo

Sueldo: A partir de $20,000.00 al mes

Beneficios:

  • Aumentos salariales
  • Descuento de empleados
  • Descuento de gimnasio
  • Estacionamiento gratuito
  • Opción a contrato indefinido
  • Vales de despensa

Idioma:

  • Inglés avanzado (Obligatorio)

Lugar de trabajo: Empleo presencial

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