Salesforce Solution Architect

hace 1 semana

Ciudad de México, Ciudad de México HCLTech A tiempo completo

About the job

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13.7 billion.

Skill:

  • Experience in enterprise-level Salesforce Sales, Service and Experience cloud projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success.
  • Extensive experience with Salesforce configuration, including workflows, validation rules, and security controls.
  • Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs.
  • Experience in documenting current state business processes and wire framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs.
  • Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes.
  • Strong Salesforce Service and Community Cloud Experience with Integration.
  • Experience in designing and developing software components and having a strong background in database design and system architecture.
  • Experience with single-org deployments and multi-org consolidations.
  • Expert level understanding of environment management, release management, code versioning best practices, and deployment methodologies
  • Minimum Bachelor's degree in Computer Science or related field, Graduate degree preferred
  • 8+ years direct experience in software development life cycle
  • 5-6 years' experience in Salesforce configuration and implementing CRM systems
  • Proven experience in overseeing the direction, development, and implementation of CRM software solutions
  • Salesforce certification is preferred
  • Direct, hands-on experience with automated software development tools
  • Strong knowledge of CRM software quality assurance best practices and methodologies
  • Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills

Qualifications and Skills

  • Minimum Bachelor's degree in Computer Science or related field, Graduate degree preferred
  • Salesforce certification is preferred

We offer a competitive package that includes

  • Life insurance
  • Major Medical Expenses Insurance
  • Minor Medical Expense Insurance
  • Savings Fund 13%
  • Food vouchers 10%
  • 30 days as Christmas Bonus
  • 12 days of vacation in the first year, increasing 2 days as dictated by law.
  • Additionally, we provide continuous training and development opportunities to help our employees achieve their professional goals.

We need Fluent English

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