Principal Program Manager, Fabric

Overview
Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world. Microsoft's Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture. The Azure Data CAT team is a customer success and advisory team within the Azure Data product organization which bridges between the engineering teams shipping the product and our Microsoft field teams and customers. We're looking for someone who has deep hands-on technical experience with data estate implementation & understands what senior business decision makers in our customer organizations are looking for as they invest in analytics solutions. The Principal Program Manager role will engage and work closely with key partners and help them skill up in the process. These engagements will function in support of the success of the product, field and customer teams through the technical expertise, stakeholder management and program management skills expected of the role. We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.

Responsibilities

• Acts as a trusted product advisor for the customer. Proactively collaborates with customers to identify conditions of success, including unmet needs, with in-depth expertise to efficiently gather requirements. Models how to qualify if the customers have met the conditions of success; guides others to do the same. May help to define complex product and program strategy from customer interactions.
• Delves into customer conversations to discover unmet needs and starts to innovate processes to more efficiently accelerate customers, based on their capabilities and goals, across multiple product groups. Efficiently executes customer solutions and projects, scaling as possible.
• Proactively innovates from established plans and processes to better accommodate to the customer capabilities and goals across multiple product groups in order to efficiently execute customer solutions and projects, scaling for multiple/complex enterprises as possible.
• Proactively creates and maps Microsoft solutions to customer requirements and environment, leveraging deep technical expertise within the customer industry, customer business goals, and technical capabilities to align solutions that meet customer needs.
• Collaborate with customers and/or internal stakeholders to communicate strategy and align solution implementation timeline, provide updates, and adapt plans to changing goals.
• Works with team to provide technical expertise to customer and enable opportunities for evangelizing and optimizing the product and use case, allowing for further integrating of platforms and solutions into the customer business, driving product usage.
• Anticipates highly complex product/solution-related requests or issues from customers. Captures comprehensive and complex product insights based on customer needs and requirements to further develop the product, synthesizing insights across some customers.
• Communicates with customers and engineers to identify root causes and blockers while providing updates and reassurances. Provides engineering team with necessary resources to address issues.
• Evaluates customer short- and long-term strategy effect on product alignment, with consideration for other customer's priorities.
• Leverages complex understanding of pain points of field/sales organizations to address. Builds upon framework and guides others to evangelize (e.g., talking at different events, team meetings, articulate the value proposition) to key internal stakeholders about program updates. Espouses capabilities, impacting a wide breadth of organizations.
• Embody our culture and values

Qualifications
Required Qualifications:

• Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years of experience in engineering, product/technical program management, data analysis, or product development

• OR equivalent experience.

• Fluent in both English and Spanish .

• Hands-on experience with Microsoft Fabric and related products and services.
• Hands-on experience with Power BI and related products and services.

Preferred Qualifications

• Proficiency or fluency in Portuguese.

• Master's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 8+ years experience in engineering, product/technical program management, data analysis, or product development

• OR Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 12+ years experience in engineering, product/technical program management, data analysis, or product development;

• OR equivalent experience.

• Proficient program and stakeholder management experience .

Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about
requesting accommodations.