Empleos actuales relacionados con Service Designer - Ciudad de México, Ciudad de México - Kapital Grupo Financiero

  • User Experience Designer

    hace 2 semanas


    Ciudad de México, Ciudad de México iCrossing A tiempo completo

    Company DescriptioniCrossing is a full-service marketing and technology company that integrates strategy, data, creativity, and innovation to drive transformation. Our custom, scalable, and secure solutions leverage data, technology, impactful content, SEO, and media to deliver measurable business results. With over 25 years of experience, we have supported...

  • Parking Designer

    hace 2 semanas


    Ciudad de México, Ciudad de México Walter P Moore A tiempo completo

    ResponsibilitiesWalter P Moore has an immediate opening for a n Architectural Designer to join their dynamic Parking Consulting team. The qualified candidate will have between 3 - 6 years of relevant project architectural design experience.In this role as Technical Designer, you will work closely with the parking team and coordinate with other Walter P...

  • Landscape Designer

    hace 1 semana


    Ciudad de México, Ciudad de México HavenHub A tiempo completo

    Landscape DesignerDepartment: Design TeamEmployment Type: Full-TimeLocation: RemoteAbout Haven HubAt Haven Hub, we specialize in transforming outdoor spaces into functional, high-quality environments that homeowners love. From turf and concrete to complete backyard remodels, our team partners with skilled designers, crews, and subcontractors to deliver...


  • Ciudad de México, Ciudad de México KTSA - KPMG Technology Services Americas A tiempo completo

    About KTSAWe are KTSA – KPMG Technology Services Americas.A Service Delivery Center of KPMG US, with offices in Mexico City, Guadalajara, and a growing network of remote talent across the country. We deliver high-value technology, consulting, and corporate support services to KPMG US and its clients.At KTSA, our Employer Value Proposition is clear:...

  • Graphic Designer

    hace 3 días


    Ciudad de México, Ciudad de México Integreon A tiempo completo

    Job Title:Presentations DesignerLocation:Mexico City, Mexico. Onsite roleReports To:Studio ManagerJob SummaryThe Presentations Designer is a creative professional responsible for designing high-impact, visually engaging presentation materials that align with client branding and communication goals. This role requires advanced design skills, attention to...


  • Ciudad de México, Ciudad de México Amazon Music A tiempo completo

    DescriptionAs a UX Designer on this team, you will support and work alongside other product designers across the full spectrum of the UX design process from discovery and research to concept development, wireframes, and high-fidelity mocks spanning multiple platforms. In collaboration with business leaders, engineers, product managers, and other UX and...


  • Ciudad de México, Ciudad de México Amazon A tiempo completo

    Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. As we continue to grow, we are looking for a talented and passionate UX Designer to play a vital role in shaping the products and services for Amazon Music. Our ideal candidate has the ability to delight customers with their...

  • Graphic Designer

    hace 1 semana


    Ciudad de México, Ciudad de México Infoblox A tiempo completo

    Job DescriptionAt Infoblox, every breakthrough begins with a bold"what if."What ifyour ideas could ignite global innovation?What ifyour curiosity could redefine the future?We invite you to step into the next exciting chapter ofyourcareer journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big enough to make...

  • Instructional Designer

    hace 1 semana


    Ciudad de México, Ciudad de México Percepta A tiempo completo

    At Percepta, we offer first-class service in every market we serve.  What you'll do  The Instructional Designer analyzes the training needs for client-based programs. Works closely with clients to assess, develop, and implement training materials. Designs and develops new hire, cross-training, and other training materials using ADDIE and other curriculum...

  • Freelance UI/UX Designer

    hace 1 semana


    Ciudad de México, Ciudad de México HealthCare Information Management, Inc. (HCIM) A tiempo completo

    About the RoleAs a Freelance UI/UX Designer, you will shape the user experience and visual design of HCIM's evolving product suite. You will work closely with product, engineering, and business stakeholders to translate complex workflows into intuitive, elegant, and scalable designs. This role is ideal for a designer who is passionate about human-centered...

Service Designer

hace 2 semanas


Ciudad de México, Ciudad de México Kapital Grupo Financiero A tiempo completo

En Kapital Bank estamos en búsqueda de un Service Designer

Serás responsable de diseñar y optimizar experiencias de servicio integrales que abarquen múltiples puntos de contacto dentro de los productos digitales financieros. Este rol garantiza una interacción fluida y eficiente entre usuarios y la empresa, mejorando la experiencia del cliente, reduciendo fricciones y asegurando la coherencia entre los diferentes canales digitales y físicos.

Responsabilidades principales

Diseñar y mejorar experiencias de servicio en productos digitales financieros para México y Colombia.

Colaborar con equipos de UX, producto, tecnología y operaciones.

Identificar oportunidades de mejora en la experiencia del usuario.

Mapear y optimizar los puntos de contacto en el customer journey.

Implementar soluciones escalables que mejoren la eficiencia y experiencia del cliente.

Experiencia requerida

3+ años en diseño de servicios o experiencia de usuario. (Banco o Fintech)

Experiencia en proyectos de transformación digital o rediseño de procesos.

Coordinación con áreas de producto, tecnología y operaciones.

Experiencia en facilitación de talleres o sesiones colaborativas.

Inglés intermedio o avanzado

Miro/ Figma/ FigJam: Nivel avanzado (blueprints, flujos, ideación).

Notion/ Confluence: Nivel intermedio (documentación y colaboración).

Power BI/ Excel: Nivel básico (análisis de métricas de experiencia).

Escolaridad

Licenciatura o Ingeniería en Diseño, Innovación, Administración, Ingeniería Industrial o afín.

Formación complementaria en Service Design, Design Thinking o Innovación Estratégica (deseable).

Zona de trabajo Insurgentes Sur (Álvaro Obregón)

100% Presencial / Lunes a viernes 9 am a 6 pm

Sueldo competitivo

Prestaciones superiores a la ley

Interesados postularse por este medio