Specialist, Intelligent Process Automation

*Overview
This positon reports to: Luis Navarro
Recruiter: Paulina Rivera
Level: Professional
Site: Guadalajara
Company Overview:*
Herbalife is a health and wellness company that has helped people pursue a healthy, active life since 1980. Our nutrition, weight-management and personal care products are available exclusively through dedicated independent Members in more than 90 countries. Our Mission is to change people's lives by providing the best business opportunity in direct selling and the best nutrition and weight-management products in the world.

Position Summary Statement:
An Intelligent Process Automation Senior Developer, also known as a Robotic Process Automation (RPA) Senior Developer or Intelligent Process Automation (IPA) Senior Developer, plays a crucial role in designing, developing, and implementing automation solutions within an organization.

• To analyze, design and develop Intelligent Process Automations scripts.
• To collaborate with cross-functional teams to implement and manage Intelligent Process Automation methodologies.
• To drive process improvements achieving efficiencies and quality enhancements for best results.
• To perform unit testing for automation scripts along to orchestrate according to the automation platform of choice.
• To perform user acceptance testing with personnel assigned to complete this task.
• To drive innovation and improvements in service, internal controls, and quality.
• To determine component re-usability for automation.
• To understand and collaborate with automation teams, focused on process improvements throughout organizations.
• To address and update maintenance cases for broken scripts.
• To ensure correct use of AI and Intelligent Process Automation policies.
• To teach others about as required.

Main Responsibilities/Duties:

• Requirements Analysis:
• Collaborate with business analysts and stakeholders to understand business processes and identify opportunities for automation.
• Analyze and document detailed process steps, data flows, and business rules.
• Solution Design:
• Design end-to-end automation solutions using RPA tools and other intelligent automation technologies.
• Develop solution architecture and ensure scalability, reliability, and maintainability.
• Development:
• Develop and configure automation workflows using RPA tools such as UiPath, Automation Anywhere, Blue Prism, or other relevant platforms.
• Write scripts or code to integrate and enhance automation capabilities.
• Implement data integration and ensure data accuracy and integrity.
• Testing:
• Conduct thorough testing of automation solutions to identify and resolve any issues.
• Collaborate with quality assurance teams to ensure the reliability of the automated processes.
• Deployment:
• Deploy and monitor automation solutions in production environments.
• Provide support during the deployment phase and address any issues that may arise.
• Maintenance and Optimization:
• Monitor and maintain existing automation solutions, making updates and improvements as needed.
• Identify opportunities for optimization and efficiency gains.
• Documentation:
• Create comprehensive documentation for developed solutions, including technical documentation and user guides.
• Keep documentation up to date with changes and enhancements.
• Collaboration:
• Collaborate with cross-functional teams, including GTS/IT, business analysts, and operations, to ensure alignment with organizational goals.
• Provide technical support and training to end-users as needed.

*Qualifications*
SKILLS / EDUCATION / EXPERIENCE:

Skills/Experience:
Required

• Proficient in LLM (Large Language Model) programming or languages such as C#, Java, Python or others.
• 1+ years of proven experience as an RPA Developer or similar role.
• Hands-on experience with RPA tools such as UiPath, Automation Anywhere or Blue Prism.
• Excellent communication skills to interact with both technical and non-technical stakeholders.
• Strong analytical and problem-solving skills.

Preferred

• Familiarity with AI and machine learning concepts.
• Ability to translate business requirements into technical solutions.
• Ability to troubleshoot and resolve issues in a timely manner.
• Ability to work collaboratively in a team and contribute to a positive work environment.

Education:
Required

• Bachelors in Computer Science, Information Technology, Business, related field or equivalent work experience.
• Advanced Level English Knowledge.

Preferred

• Proven experience in Lean Six Sigma/Agile tools.
• Proven experience working with remote/multicultural teams.

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