Information Technology Manufacturing Technician

hace 1 semana

Tijuana, Baja California, México bid. A tiempo completo


IT Manufacturing Technician

The IT Manufacturing Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing and R&D area, in alignment with IT Business Partners, and will support business strategy and objectives in collaboration with Global IT.

This role is accountable for delivering a robust support structure for manufacturing and R&D systems in the region. The Technician will collaborate with cross-functional teams to ensure systems are running on standard OS platforms, have defined business and IT ownership, and that new manufacturing systems are integrated in alignment with Industry 4.0 standards.

The position requires excellent customer service skills and the ability to build strong collaborative relationships, ensuring day-to-day business needs are met promptly. The Technician will also provide guidance and escalation to business teams including Advanced Operations, Engineering, and R&D, with specific focus on hardware and software support.

Essential Duties & Responsibilities

  • Actively participate in securing and containing the manufacturing environment.
  • Provide Level 2 support
    related to Manufacturing and R&D issues for desktops, operating systems, antivirus, and application software. Ensure technical issues are resolved and properly documented.
  • Develop knowledge base articles on common issues and day-to-day support, with a focus on shift-left activities where possible.
  • Understand machine-level integration as it applies to shop floor systems and integration with the business layer. Provide guidance to business and IT teams and contribute to standard development.
  • Support approved Global IT Projects, ensuring integration of new manufacturing systems aligns with Global IT and Industry 4.0 standards.
  • Recommend process improvements and implement system changes that drive efficiency, cost savings, and positive business outcomes.
  • Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant-specific solutions.
  • Participate in discussions on manufacturing business projects related to IT hardware, connectivity, and software.
  • Ensure delivery teams adhere to patching, antivirus, firewall, and security standards on the shop floor.
  • Promote awareness and adoption of Industry 4.0 standards across Global IT Operations.
  • Contribute to process execution across all operational processes (incident, problem, change, configuration, asset management, etc.).

Education & Special Trainings

  • Bachelor's degree or diploma in Computer Information Systems, or equivalent (preferred).
  • Qualification/Certification in Industry 4.0 and IT Technologies (e.g., Microsoft) is an advantage.
  • ITIL Foundations certification is required.

Qualifications & Experience

  • Minimum 2 years of experience in the field or a related area.
  • Strong communication and relationship-building skills.
  • Demonstrated ability to lead through influence.
  • Proven ability to manage and execute competing priorities in a fast-paced environment.
  • Strong critical thinking and problem-solving abilities.
  • Experience with IT systems in a manufacturing and R&D environment (preferred).

Physical & Mental Requirements

  • Ability to work independently without supervision.
  • Strong team player, effective in cross-departmental collaboration.
  • Excellent oral and written communication skills.
  • Ability to self-direct work efforts, meet deadlines, and deliver consistent, high-quality results.

  • Technician, Manufacturing Quality

    hace 1 semana

    Tijuana, Baja California, México HARMAN International A tiempo completo

    Introduction: A Career at HARMAN LifestyleWe're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and RevelUnite your passion...

  • Information Technology Help Desk Support

    hace 3 días

    Tijuana, Baja California, México ITJ A tiempo completo

    TheLevel 1 Remote Service Desk IT Support Technicianprovides first-line technical assistance for incidents and catalog tasks submitted throughServiceNow. This role supports both day-to-day troubleshooting (e.g., software, access, and endpoint issues) and fulfillment requests (e.g.,license assignments and access group management).Working remotely, the...

  • Information Technology Support Engineer

    hace 1 semana

    Tijuana, Baja California, México bid. A tiempo completo

    Join Our Team as an IT Support EngineerAre you passionate about technology and problem-solving? Do you thrive in a dynamic environment where every day brings a new challenge? If so, we'd love to have you on boardWe are looking for a dedicated and proactiveIT Support Engineerto join our team.In this role, you'll play a key part in ensuring our clients can...

  • Facilities Technician

    hace 1 semana

    Tijuana, Baja California, México Flex A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every...

  • Automation Technician

    hace 1 semana

    Tijuana, Baja California, México Flex A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every...

  • Manufacturing Engineer

    hace 2 semanas

    Tijuana, Baja California, México Flex A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every...

  • Supplier Quality Technician

    hace 1 semana

    Tijuana, Baja California, México Flex A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every...

  • Director, Manufacturing General

    hace 1 semana

    Tijuana, Baja California, México HARMAN International A tiempo completo

    A Career at HARMAN LifestyleWe're a global, multi-disciplinary team harnessing the power of innovation and technology to shape the future. As a member of HARMAN Lifestyle, you help connect consumers to the power of superior sound.Contribute your talents to prestigious, high-end brands like JBLCombine your passion for audio innovation with cutting-edge...

  • Manufacturing Engineer I- Temporary

    hace 6 días

    Tijuana, Baja California, México Medtronic A tiempo completo

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeThis position will support the secondary packaging areas for TAVI/Melody/Avalus products during the...

  • Production Director(J51413)

    hace 1 día

    Tijuana, Baja California, México BOE Technology A tiempo completo

    Responsibilities:Lead the production team, monitor production progress based on the detailed scheduling of the production plan.Strictly enforce process discipline and quality standards to provide manufacturing process guarantees for stable product quality.Command and dispatch the team to handle on-site abnormalities, coordinate resources from related...