Senior Cloud Infrastructure Systems Administrator

hace 4 días

Zapopan, Jalisco, México Oracle A tiempo completo
Description

This role combines deep technical skill with leadership and service ownership. You'll act as a subject matter expert (SME), guiding teams through complex issues, leading infrastructure initiatives, and driving service improvements through automation and modernization.

With 7+ years of experience, you're not just supporting systems, you're shaping the future of Oracle's production services.

Responsibilities

What You'll Do:


• Lead the installation, maintenance, monitoring, and optimization of production server infrastructure across Oracle Cloud.


• Act as a technical escalation point for highly complex issues, including coordinating cross-functional teams and third-party vendors to resolve incidents.


• Represent the infrastructure team as a technical SME on major incidents, service calls, and cross-org initiatives.


• Contribute to the evolution of SLOs, SLAs, and KPIs for services you support, driving reliability and performance at scale.


• Standardize, automate, and improve operational processes and system efficiency using your Linux and scripting expertise.


• Own or co-own key service improvement projects, from roadmap ideation to post-deployment impact analysis.


• Assist with patching, OS/application upgrades, bug fixes, and hardware/software lifecycle management.


• Provide rotational on-call support to ensure high availability of services across a 12-hour, 7-day coverage model.

What We're Looking For:


• Expert-level experience with Linux system administration in large-scale or cloud-native environments


• Strong scripting skills in Python and Bash/Shell


• Solid understanding of networking fundamentals


• Proficiency with monitoring tools such as Grafana, New Relic, Prometheus, etc.


• Demonstrated success in supporting production environments with high performance and availability expectations

Nice to Have:


• Familiarity with Oracle Cloud Infrastructure (OCI) or similar cloud platforms (AWS, Azure, GCP)


• Experience defining or evolving KPIs, SLOs, and SLAs


• Exposure to infrastructure automation tools or Infrastructure-as-Code (e.g., Terraform, Ansible)

Qualifications

Career Level - IC4

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