Communication Officer

UNICEF works in over 190 countries and territories to save children's lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to inspiration.

UNICEF Mexico Country Office operates in a dynamic environment and its Country Programme Document (CPD) 2026–2031 is designed to respond to a rapidly evolving national context, marked by significant social, economic, and political changes, including a new government administration and shifting policy priorities. The new CPD aligns with the United Nations Sustainable Development Cooperation Framework (UNSDCF and Mexico's National Development Plan, focusing on four strategic areas: governance and rule of law, social inclusion and substantive equality, inclusive and resilient economy, and environment and climate change. Cross-cutting priorities include gender equality, human mobility, indigenous and Afro-Mexican peoples, and youth. 

UNICEF Mexico continues to advance child rights through integrated interventions in health, nutrition, education, child protection, and social policy, with emphasis on evidence-based programming, multisectoral collaboration, and innovation. The office also prioritizes advocacy and partnership-building with government, civil society, and the private sector to scale up successful initiatives, mobilize resources, and promote policy change. 

For more information related to the work of our organization in Mexico, please visit our website: UNICEF Mexico, the video of our amazing results in 2023: A good six-year term for children: Un buen sexenio para la niñez or read our Annual Report 2023: Informe Anual 2023 UNICEF México. 

How can you make a difference? 

Under direct supervision of the Chief Communications (P-5) and functional supervision of the Chief Fundraising (P-5), the postholder acts as interphase between the Mexico Country Office´s Communication Team (where the post is based) and the Private Fundraising and Partnerships Team (PFP), to facilitate the planning, implementation, monitoring and evaluation of marketing and communication strategies aimed at raising funds and/or working with companies and other private sector actors to promote and protect child rights, ensuring full alignment with global communication/fundraising/partnerships goals and guidelines (including branding guidelines), thus enhancing the organization's credibility and brand.

Within the delegated authority and the given organizational set-up, the incumbent may be accountable for all or assigned areas of the following major duties and end results.

1. Marketing communications plans and implementation: Effective and timely technical advice is provided towards the development of marketing communication plans and content plans aimed at reaching existing/potential individual donors and companies, to secure or maintain their donations or engagement with UNICEF´s cause.
2. Media Relations: Effective and timely professional assistance and support are provided in developing, drafting and maintaining contact information, materials and relationships with journalists and media outlets covering all media – print, TV, radio, web etc. – in the country, to communicate the story of UNICEF's cooperation to individual donors/potential donors and to the private sector.
3. Communication Strategy: Ensure that the production of communication products and material is timely executed and followed up to support the country office´s communication and fundraising strategies, regional and global campaigns and priorities and to support resource mobilization as defined by the office´s communication strategy and set out in related work plans.
4. Copy writing and content production: Effective supervision and advice are provided towards the production of communication/marketing material for fundraising purposes, including copy writing, ensuring quality of content, appropriateness of visual images, written content and tone to target audience (individuals/corporates) and brand alignment, in support of efforts by PFP staff.
5. Monitoring and evaluation: Regular monitoring and evaluation activities are undertaken according to the work plan to ensure maximum impact and continuous improvement of country communication efforts. Ensure results and reports are prepared and shared on a timely basis.
6. High-profile figures and other key contacts: Create and maintain a list of journalists, media groups, individuals, organizations and fora of relevance for communication purposes linked to fundraising and private-sector engagement efforts and actively involve them in special events and activities that further the country programme goals.

If you would like to know more about this position, please review the complete Terms of Reference here: ToRs Communication Officer (Marketing), NO-1

Minimum requirements:

• Education: University degree (Bachelor's) in Marketing, Communications, Journalism, Public Relations or related fields.
• Work Experience: One year of practical professional work experience in marketing communications.
• Language Requirements: Fluency in Spanish and English.

Desirables:

• Additional years of experience in marketing or public relations in the private sector.

• Developing country work experience and/or familiarity with emergencies.

• Experience in creative writing for advertising agencies and/or coordination of marketing campaigns with global brands.

• Experience in participating in the production of videos, podcasts, and other audiovisual materials.

• Experience in participating in the organization of communication events, such as conferences, book presentations, exhibitions, etc., and their placement in national media.

For every Child, you demonstrate...

UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others  

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable candidates from indigenous communities are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.

UNICEF staff members holding fixed-term, continuing, or permanent appointments who are considered to be on abolished post status may apply for this temporary position and, if selected with a start date before 31 December 2025, may take it up as a temporary assignment, in line with UNICEF guidance on separation due to the abolition of posts or staff reduction. They will retain their fixed-term entitlements but will not hold a lien to their abolished post. For other scenarios where a Temporary Assignment may be possible, please refer to Additional guidance on IP to IP temporary assignments after completion of the full (accessible to UNICEF personnel only).

The conditions of a temporary assignment, including relocation entitlements, will depend on the status of the staff member's original appointment and may be limited in accordance with applicable UNICEF policies, procedures, and practices in force.

Humanitarian action is a cross-cutting priority within UNICEF's Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category. As this is a national officer position, we are looking for candidates with Mexican nationality. 

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.