Onsite Support Engineer

hace 2 semanas


Mexico City Metropolitan Area Grupo Smartekh I Ciberseguridad A tiempo completo

Somos 
Grupo Smartekh | Ciberseguridad
, ayudamos a los clientes a ser más competitivos con la ayuda de la tecnología priorizando la ciberseguridad y crecimiento del negocio.

Hemos colaborado con empresas internacionales desde hace más de 25 años impulsándolas en su transformación digital.

Estamos buscando recién egresados, apasionados por la tecnología en un ambiente de crecimiento y aprendizaje constante.

Misión del puesto:

Será responsable de ejecutar las actividades de administración de herramientas de seguridad de los clientes para quienes están asignados.

Funciones / Actividades:

  • Altas, bajas y cambios de configuración de las herramientas administradas.
  • Elaboración de información del estado de seguridad de la herramienta.
  • Atención de tickets.
  • Ejecutar actividades proactivas para identificar brechas de seguridad en la infraestructura del cliente y reportarlo internamente.

*Los lineamientos anteriores describen de manera general el nivel de trabajo pertinente a este puesto. No pretende ser una lista exhaustiva de todos los deberes, en forma temporal o definitiva; responsabilidades adicionales pueden ser requeridas por el Área.

Perfil de puesto:

Licenciatura en Telecomunicaciones, Sistemas o afín.

Se requieren mínimo 6 meses de experiencia combinada en servicio y atención al cliente referente a networking y/o administración de servidores windows (tomamos en cuenta Prácticas Profesionales y/o Servicio Social)

Conocimiento y Destrezas Requeridos (adiestramiento especializado):

Lenguaje de programación

Conocimiento de Networking

Destrezas en Programas, Herramientas y/o Equipo:

Conocimiento de herramientas de Ciberseguridad.

Usos de herramientas de tickets, monitoreo de red y herramientas de correlación.

Idiomas adicionales:

Inglés - Básico

Ofrecemos:

Salario competitivo $11,000 a $13,500 bruto.

Prestaciones superiores a las de ley.

Flexibilidad de trabajo (mayormente Home Office).



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