Customer Service Rep
hace 3 días
Descripción
Amphenol tcs is the leader in high-speed, high-density connection systems, designing and manufacturing the industry's leading high-speed, high-density connectors and backplane systems. amphenol tcs solves system design challenges with integrated interconnect solutions for application in the networking, communications, storage, and computer server markets. Amphenol tcs was founded in 1968 as a division of teradyne, inc. and acquired by amphenol corporation in december of 2005. amphenol corp. is the world?s third largest connector company, producing electronic and fiber optic connectors, cable, and interconnect systems for applications converging technologies of voice, video and data communications, industrial / automotive and military / aerospace. A history of innovation : Amphenol has 70+ year history of innovation and a leadership position in all markets served. atcs engineers in the field and in product development work closely with our customers to understand their technology needs now and in the future.
Responsabilidades
- Encargado de hacer el primer contacto con el cliente.
- Proporciona fechas compromisos de entrega del producto solicitado.
- Proporciona cotizaciones y los precios oficiales a los clientes de acuerdo con los contratos y/o el precio negociado.
- Recibe pedidos de los clientes.
- Proporciona actualizaciones y reprograma fechas de entrega.
- Recopila información de satisfacción del cliente, Realiza encuestas de servicio.
- Proporciona y ejecuta fechas compromisos de entrega.
- Realiza un análisis de los pronósticos para los administradores de la cuenta.
- Realiza la gestión dentro de la empresa para el envió.
- Mantiene y construye buenas relaciones con el cliente interno y externo.
Requisitos
- Licenciatura en Mercadotecnia, Administración o Ingeniería
- Mínimo 2 año de experiencia en puesto
- Proactivo, Dinámico
- Manejo de paquetería Office avanzado
- Disponibilidad de Horario
- Conocimiento en sistema MRP/ Oracle
- Excelente negociador.
- Disponibilidad para viajar
- Habilidad de comunicación.
- Ingles 90%
Référence de l'offre : lh928lugs0
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