Deployment Consultant

The Deployment Consultant is accountable for project managing the deployment of new and Global and Regional instructor-led and virtual instructor-led learning solutions.

This role is responsible for participating in end-to-end solution from identification of learning need, to providing SME expertise on deployment best practices, through to project management of delivery in each in-scope country. The role will apply a consistent project management rigour to every new/updated course that is introduced within

the Region to ensure successful launches for both Globally and locally developed courses.

The role will partner directly with client stakeholders, GP global and regional teams, and suppliers to maintain overall project governance, and serving as the single point of contact for deployment preparation including managing pilot activity (if required), trainer sourcing and

local certification.

The role will work in partnership with Client Regional and Local Learning Leads, GP Global Deployment Managers, Faculty, Administration Teams and Suppliers.

Activities:

• Engage with Senior-level stakeholders including Heads of Learning and Learning Managers to understand the learning needs of the organization and how this supports the aims, objectives, values, and culture of the business.
• Provide support during Solution Development phase to determine operational deployment strategy, ensuring that resources can be estimated, and local

deployment/delivery needs can be represented.
- Provide subject matter expertise on course catalogue to output delivery recommendations based on course feedback, trends, and client current strategies.
- Identify training delivery needs not currently supported by the course catalogue and support customers in sourcing new content.
- Work with Global Delivery stakeholders to review and understand requirements of the Program Manual working in partnership with local clients for any regional requirements.
- Act as main point of contact for client stakeholders for the request of delivery needs, working with them to understand delivery requirements, scoping of required resources and prepare costing information in line with approved rate cards.
- Ensure accurate class data is input into the Demand Process for scheduling and Service Order generation to support.
- Lead Demand Planning Meetings, planned and ad hoc with recommended agenda to ensure accurate visibility into scheduled and planned delivery and outline recommendations via take up review for cancellations and action based on class volume and budget consumption insights and trends.
- Liaise with other internal GP service areas and/or external suppliers to meet ensure the agreed deliverables and administration of classes are met as agreed in contract.
- Proactively report and highlight any risks and issues to the project plan or deliverables with relevant mitigation actions as required.
- Understand Course-specific communications needs and manage output of communication and marketing calendar updates needs through GP and client Administration Teams
Manage any changes to scope and complete change requests as necessary.

Requirements:

• Bachelor degree or equivalent
• Advanced English
• Proven experience in the learning field
• Broad knowledge of learning interventions
• Experience in the deployment of informal and formal blended learning solutions to include e-learning, VILT, ILT and Modern Learner
• Experience with deployment of large-scale initiatives
  Previous experience of project management methodologies such as critical path, critical chain, and agile management

Desired qualifications:

• Working knowledge of Organizational
• Development interventions
• An understanding of organizational matrix dynamics
• Previous consulting experience with Senior Leaders regarding business and learning strategy
• Understanding of excellent facilitation skills
• Experience in the design of informal and formal blended learning solutions to include e-learning, VILT, ILT and Modern Learner
• Multi-cultural experience
• Experience in Leadership and Management training
• Labor market knowledge
  Experience writing proposals