Trilingual Analyst

Join Computacenter Mexico as a Trilingual Help Desk Agent

At Computacenter Mexico, we are a global leader in IT services and solutions. We partner with some of the world's biggest companies, helping them optimize their operations with world-class IT support.

With a presence in multiple countries and a culture focused on innovation, teamwork, and professional growth, we offer a dynamic environment where every person can contribute and thrive.

SHIFT

Morning shift: 5:00 am to 2:00 pm

Monday to Friday

100% on-site at our Reforma office

Start your day early and enjoy your afternoons free This shift is perfect for early birds who want to avoid rush hour, have time for personal projects, or simply enjoy a more active daylight routine.

Do you have an excellent level of Portuguese, Spanish, and English? This opportunity is for you

We're looking for Service Desk Agents to provide IT support and customer care.

What do you need to apply?

• Advanced English, Spanish, and Portuguese
• Experience in IT technical support (if you don't have it yet, don't worry — we'll train you)
• Strong communication skills over the phone
• Customer service mindset

Your responsibilities:

• Respond to inquiries and provide support to our clients' employees
• Communicate via phone calls, chat, and/or messages
• No sales involved — this is purely a support role

What we offer:

• 15 days of Christmas bonus (Aguinaldo)
• 12 days' vacation after your first year + 25% vacation bonus
• Paid, ongoing training to grow in IT --- even if you are just starting
• Weekends free (saturday and sunday off)
• International, multicultural environment

Don't hesitate to apply and kick-start your IT career with us