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Senior Product Owner Specialist

hace 6 horas

Ciudad de México, Ciudad de México EBANX A tiempo completo

At EBANX, you'll help expand access to payments and technology in some of the world's most dynamic markets. We're a
unicorn-status fintech
,
AI-powered
, and scaling fast across
29 countries and counting
.

Our platform connects leading global companies to more than
1 billion consumers
, enabling seamless cross-border payments where it matters most. We build with purpose, move with speed, and create solutions that are both innovative and inclusive.

If you're looking to be part of a company that's transforming the future of payments with
clarity
,
ambition
, and
real-world impact
— we'd love to meet you.

In the Product team, we're responsible for creating solutions that deliver real value to our customers and the business. We combine strategic vision, user focus, and cross-team collaboration to build innovative, scalable products aligned with EBANX's goals.

Team Overview – Payments LATAM (Cards & APMs) – Mexico Focus
Our team leads the
end-to-end strategy, performance, and evolution of payment methods across Latin America
, including cards, bank-based payments, wallets, and real-time schemes. We own the regional roadmap and ensure each country has strong, reliable, high-performing payment solutions for EBANX's global merchants.

This specific role is
focused on Mexico
, where our top priority is
Performance
.

What problems we solve (Mexico priority)

  • Diagnose, prioritize, and execute initiatives that improve approval rates and conversion for cards and APMs in Mexico.
  • Reduce transaction costs and eliminate single points of failure through redundancy, multiple acquirers, smart routing, and technical optimizations.
  • Strengthen our capabilities with partners like EVO, BBVA and local APM providers, ensuring readiness for high volumes and complex merchants.
  • Understand merchant pain points end-to-end and convert them into clear product improvements and performance actions.

How the team connects with the business

  • Work closely with Product Engineering to build, optimize, and measure technical solutions that directly impact conversion.
  • Align with Country Growth Mexico to solve merchant-specific issues and unlock share of wallet growth.
  • Partner with Commercial, Revenue Management, Operations, Compliance, and Legal to ensure readiness, pricing alignment, regulatory compliance, and stable performance at scale.
  • Engage regularly with strategic merchants to identify bottlenecks, gather performance insights, and prioritize improvements.

Impact on business results
In Mexico, this role directly influences EBANX's core business KPIs:

  • Approval rate uplift
  • Conversion improvement across checkout and payment flows
  • Cost efficiency (network fees, acquirer economics)
  • Payment coverage reliability (redundancy, fallback, multi-acquirer strategy)
  • Merchant growth and share of wallet driven by better performance

Key deliverables

  • Performance diagnostics and quarterly improvement plans
  • Multi-acquirer strategy and redundancy readiness
  • Execution of smart routing and technical optimizations
  • Country-level Payment Performance Playbooks
  • Merchant-specific performance deep dives and action plans
  • Mexico Payments roadmap aligned with LATAM strategic pillars

EBANX offers:

  • WAVES Program:
    Annual bonuses based on the company's performance.
  • Meal/Food Allowance:
    Credit provided on a flexible benefits card.
  • EBANX Education:
    Financial support for undergraduate, graduate, and MBA programs to support your professional growth.
  • EBANX Skills:
    Budget dedicated to workshops, courses, and certifications to encourage your continuous development.
  • Language Classes:
    Spanish, English, and Portuguese lessons for your personal and professional development.
  • EBANX Health:
    Comprehensive medical and dental plans fully covered for the employee, plus subsidies for dependents to take care of your and your family's well-being.
  • EBANX Family:
    Childcare assistance, extended parental leave for caregivers, and support programs for pregnant employees and children.
  • Life Insurance:
    Fully paid by EBANX.
  • Transportation:
    Parking assistance or transportation vouchers, depending on your needs.
  • EBANX Flexible:
    A special day off on your birthday, semi-flexible working hours (8 hours/day, Monday to Friday), and year-end recess between Christmas and New Year's without affecting your vacation days.
  • EBANX Play:
    Well-being program including access to Wellhub, e-Sports, and partnerships with SESC.
  • Blue Club:
    Exclusive discounts at bakeries, restaurants, stores, courses, and more.

Follow us on LinkedIn and check out our Instagram to learn more about the #ebanxlife.