Compliance Investigator IC2

Job Description
Job Description

The Anti-Money Laundering (AML) Investigations team conducts in-depth transaction monitoring investigations, handles time-sensitive communications, and collaborates with key partners including Legal, Compliance, Payments and support teams to help ensure that Etsy appropriately handles the potential risk of potentially suspicious activity in the marketplace.This team sits within Etsy's Regulatory Operations, under the Financial Crimes team.

This is a full-time remote position, reporting to the AML Investigations Manager. We offer flexible workplace policies that can accommodate work from home candidates.

About The Role
The AML Investigator is accountable and responsible for consistently meeting their individual productivity and quality targets with respect to the workflows that they execute, including the holistic review and disposition of transaction monitoring alerts and Suspicious Transaction Report filing, as appropriate. In support of that, the AML Investigator will:

• Understand and enforce Etsy's AML Policy, acting as an expert point of contact for complex AML-related issues.
• Stay up-to-date with training, maintaining in-depth knowledge of Etsy's evolving policies, product offerings, and shifting risk environment.
• Utilize Etsy's internal tools as well as vendor tools to review and validate information provided by sellers, escalating concerns or questions to the AML Investigations Manager, as appropriate.
• Communicate efficiently and accurately with sellers about enforcement actions, as appropriate.
• Uphold AML service levels and performance metrics

Of course, this is just a sample of the kinds of work this role will require You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

About You
Ideally you'll bring:

• Fluent in English
• Bachelor's degree preferred
• 2+ years of experience in KYC/B, sanctions, AML, fraud investigation, or other e-commerce risk management experience
• Ability to work well both independently and within a team structure
• Excellent written and verbal communication skills
• Comfortable providing and receiving feedback as a regular practice
• Willing to work either a Sunday-Thursday or Tuesday-Saturday schedule (one weekend shift per week) as needed
• A positive, roll-up-your-sleeves-and-help attitude
• A trust in and dedication to Etsy's vision, mission and values