Senior IT Support Engineer
hace 1 semana
Senior IT Support Engineer
at Rain Instant Pay
Remote, LATAM
About RainRain is the fastest-growing earned wage access (EWA) fintech in the U.S. We serve $2.5 million employees and are backed by top investors like QED and Prosus. We have raised nearly $400M in funding, including the largest Series A in fintech history, and recently closed our Series B to fuel our next stage of hypergrowth.
Our platform helps people avoid unnecessary financial stress while helping employers boost retention, productivity, and employee well-being. We're driving a movement toward financial freedom, and we are just getting started.
About the Corporate IT TeamWe're seeking an experienced Senior IT Support Engineer to join our growing team in a dynamic startup environment. The ideal candidate will bring outstanding IT support skills, solid networking knowledge, and hands-on experience managing office IT infrastructure and assets. You'll be responsible for providing top-tier support to our global user base and ensuring smooth daily operations across hardware, software, network, and collaboration tools. If you have a proactive attitude, strong technical skills, and an interest in AI technologies, this role is for you.
What you'll doDrive IT automation initiatives using scripting or low-code/no-code platforms to streamline workflowsProvide high-quality, customer-focused IT support for our global teams (NORAM, EMEA, LATAM, India)Administer and secure Google Workspace (user provisioning, security, troubleshooting)Manage device lifecycle and compliance using Workspace ONE UEM/MDM and oversee end-to-end IT asset lifecycleDocument IT processes, manage knowledge bases, and contribute to SOC2, ISO 27001, and PCI DSS compliance effortsLead onboarding and offboarding operations, coordinating with Compliance, People, and SecuritySupport key collaboration platforms (Jira Service Management, Slack, Zoom, Confluence, etc.)Who you areYou have at least 7 years of IT experience, including 2+ years in a senior or lead roleYou are a proactive problem-solver with a hands-on approach, adaptable to fast-paced, agile environments (startup experience preferred)You are an excellent communicator with a strong customer-focused mindset and proven cross-team collaboration skillsStrong documentation and project management abilitiesPassion for leveraging AI tools in IT operations or familiarity with AI-enhanced solutionsRequired QualificationsAdvanced proficiency in Google Workspace administration & Workspace ONE UEM/MDM solutionsExperience with Jira Service Management administrationProven success in driving IT automation and hands-on experience with IT asset managementExpert supporting Mac, Linux, and Windows, and in designing small-to-medium office network infrastructureFamiliarity with compliance frameworks like SOC2, PCI DSS, or ISO 27001Diversity, Equity and Inclusion CommitmentsAs part of our dedication to the diversity of our workforce, Rain is committed to Equal Employment Opportunity and does not discriminate based on race, religion, color, national origin, ethnicity, gender, sex (including pregnancy), protected veteran status, age, disability, sexual orientation, gender identity, gender expression, or any unlawful criterion existing under applicable federal, state, or local laws. If you need assistance or accommodation due to a disability, you may contact us at [email protected].
What's NextEnsuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 10 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.
-
Senior Data Engineer
hace 1 semana
Mexico City Azka IT A tiempo completoAzkait es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos. Estamos en la búsqueda de tu talento como Senior Data Engineer / BI Engineer. Requisitos Licenciatura o Ingeniería pasante / titulado. Inglés conversacional intermedio avanzado (B2, C1, C2). Experiencia de 5 años o mayor como Data...
-
Senior Data Engineer
hace 1 semana
Mexico City Azka IT A tiempo completoAzkait es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos. Estamos en la búsqueda de tu talento como Senior Data Engineer / BI Engineer. Requisitos Licenciatura o Ingeniería pasante / titulado. Inglés conversacional intermedio avanzado (B2, C1, C2). Experiencia de 5 años o mayor como Data...
-
Senior ServiceNow Engineer
hace 2 días
Remote - Mexico Dropbox A tiempo completoRole DescriptionWe are seeking a Senior ServiceNow Engineer to lead the design, building, and maintenance of Dropbox's enterprise service management platform. This role is responsible for building advanced workflows, impementing complex integrations, and expanding capabilities across our IT Service Management platform. and related modules (HR, Procurement,...
-
Senior Cybersecurity Solutions Engineer
hace 5 días
Mexico Stellar Cyber A tiempo completoA global leader in cybersecurity is looking for a Senior Sales Engineer in Mexico. The ideal candidate should have over 5 years of customer-focused experience with technical knowledge, and be fluent in Portuguese, Spanish, and English. Responsibilities include delivering product demonstrations, providing pre-sales support, and troubleshooting issues. This...
-
Remote IT Support Engineer Lead
hace 2 semanas
Mexico City Jobgether A tiempo completoA dynamic tech firm is seeking an experienced IT Support Engineer Lead to manage IT support teams in a fully remote environment. Responsibilities include overseeing technical resolutions, collaborating across functions, and implementing IT best practices to enhance operational efficiency. The ideal candidate will have over 10 years of experience in IT...
-
Senior PHP Engineer
hace 4 semanas
Mexico City Jobsity A tiempo completoJoin to apply for the Senior PHP Engineer role at Jobsity We’re seeking a Senior PHP Engineer with deep experience across modern and legacy PHP (PHP7 & PHP8) to support and evolve complex web applications. The role requires strong architectural understanding (SOLID, MVC/MVVM), hands‑on database expertise, and the ability to write clean, testable,...
-
Senior PHP Engineer
hace 4 semanas
Mexico City Jobsity A tiempo completoJoin to apply for the Senior PHP Engineer role at Jobsity We’re seeking a Senior PHP Engineer with deep experience across modern and legacy PHP (PHP7 & PHP8) to support and evolve complex web applications. The role requires strong architectural understanding (SOLID, MVC/MVVM), hands‑on database expertise, and the ability to write clean, testable,...
-
Fleet Engineer, Corporate IT
hace 2 días
Remote - Mexico Dropbox A tiempo completoRole DescriptionOur Corporate IT Engineering team is seeking a highly motivated and experienced Fleet Engineer to manage and optimize our global endpoint fleet across Windows, macOS, and ChromeOS. With Dropbox actively expanding its Zero Trust security program and modernizing endpoint management, this role will be crucial in ensuring employees have secure,...
-
Senior Engineer
hace 2 días
Remote, Remote, Mexico Nagarro A tiempo completoCompany Description We are a Digital Product Engineering company that is scaling in a big way We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world experts across 26 countries, to be exact). Our work culture is dynamic and...
-
Senior Engineer
hace 3 semanas
Mexico City CRH Talento de IT A tiempo completoEn CRH Talento en IT, estamos en búsqueda Senior Engineer para laborar de forma HíbridaUbicación: CDMXBeneficios: Aguinaldo de 30 días Prima Vacacional 85% Compensación flexible del 8%(puede abonarse a nómina, pero está sujeta a impuestos) Vales de despensa 10% Fondo de ahorro 13% Herramientas de trabajo remoto PTU, bono de desempeño, día de...
