Claims Analyst II

Claims Analyst II

At AIG, we're reinventing the way we help clients manage risk. Join us as Complex Claims Analyst II to play your part in that transformation. This is an opportunity to develop your skills and experience as an important member of the Claims Auto team.

AIG's CLAIMS Autos teams help policyholders in cases where an automobile claim occurs, providing timely attention for the resolution of their claim, we serve both multinational and individual clients. We're reimagining how we help customers manage their claims, adjusting our operating model, and reshaping our responsibilities and career paths. The goal is to unlock the full potential of each affiliate, empowering our people to develop as insurance professionals and add more value for our clients and AIG.

How you'll make an impact

• Analyze auto complex claims, adjust reserves, issue payments (To vendors, third party and/or insureds, etc),
• The analysis must be done under the segmentation rules and claims procedures.
• Also, the employee must be able to identify fraud indicators and refer those claims to investigation.
• The employee manages reservations and payments.
• Manages deductibles and recoveries.

What you need to do to succeed

• Utilizes acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records. 
• May require additional contact with other parties (i.e. employer, claimants, third parties such as medical providers, auto repair centers, etc.) as deemed necessary. 
• Utilizes diary system to pro-actively resolve outstanding issues and to ensure timely processing and closure of claim.
• Provides timely service throughout the life of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding to incoming inquires according to company policy and procedures. 
• Maintains accurate system data and documentation by collecting, recording, analyzing, and summarizing information. 
• Determines and timely sets appropriate reserves within authority level.
• Identify subrogation opportunities and fraud potential and make appropriate.

Reimagining Insurance to Make a Big Change in the World

AIG Seguros México S.A. de C.V. is a leader in commercial and individual insurance solutions; We are one of the most far-reaching property accident networks in the world. It's an exciting time to join us: across our operations, we're thinking about new and innovative ways to deliver better solutions to our customers. At AIG, you can step up to support individuals, businesses, and communities, helping them manage risk, respond to uncertain times, and discover new potential. We invest in our greatest asset, our people, through continuous learning and growth, in a culture that celebrates everyone for who they are and who they want to be.

Welcome to a culture of belonging

We are committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, ideas, and goals. We promote a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and employee resource groups (ERGs). With global chapters, ERGs are the cornerstone of our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and recognitions.

AIG provides equal opportunity to all eligible individuals, regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected category.

AIG is committed to working with job applicants and employees with disabilities and providing reasonable accommodations.  If you think you need reasonable accommodations, please email

Apply Now: Call-to-Action Options

Are you ready to take on new challenges? We'd love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to   

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