Central Communications Senior Manager

DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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As the world's leading mobility and convenience platform, with upwards of 50 million trips and deliveries happening on our platform every day, DiDi helps more than 550 million people around the world get where they're going, and the things that they need. That means providing services for millions of people around the world that are environmentally friendly and safe, while providing opportunities for millions in need of flexible earnings, with an emphasis on diversity and inclusion and the best possible earnings and benefits. 

The Central External Affairs team works across DiDi's international markets (outside China), supporting in-country External Affairs teams with data, arguments, narratives, measurement and strategy.

As Central Communications Senior Manager, you will craft and help tell DiDi's story across our international markets, providing central support to in-country communications teams.

Working as part of the Central External Affairs team, you will support our regional Communications colleagues with expert communications counsel, leadership of multi-market and regional projects, crisis and issues management, and the development of core narratives and collateral.

You will report to the Head of Central External Affairs.

• Building and maintaining a library of narratives and core collateral, including factsheets, boilerplates, and corporate narratives.
• Leading multi-market projects and campaigns, including multi-market story pitches, international visits and delegations, and corporate communications.
• Serving as the liaison between in-country international communications colleagues and China-based PR teams, including managing reviews and approvals for content.
• Supporting in-country teams on crisis management and processes, and on major national campaigns.

• Based in, or willing to relocate to, Mexico City
• 10+ years of experience working in communications, including for a multinational company. Tech sector experience preferred
• Experience working on regional/global campaigns, or in a central communications function preferred
• Strong written and verbal communications skills, including fluency in English (Spanish and/or Portuguese language skills a plus)

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That's why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that's how we create better products and services, make better decisions and better serve the communities we're a part of.

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