banamex volante jr durango

hace 1 día

Durango, México Citi A tiempo completo

El Cajero Universales un puesto de nivel inicial responsable de la ejecución de actividades en la sucursal, que incluyen la prestación diaria de servicios que implican interactuar con el cliente, las transacciones de procesamiento y actividades de ventas, en coordinación con la función de Servicio al Cliente. El objetivo general utilizar su conocimiento y experiencia sobre la banca para proporcionar un servicio al cliente de alta calidad y ayudar a la sucursal a generar ganancias al ofrecer soluciones óptimas.

Responsabilidades:

  • Asistir a clientes de Citi para abrir nuevas cuentas, gestionar cuentas actuales y resolver problemas complejos de servicio al cliente.
  • Prestar servicios en la sucursal a asistir con las transacciones de procesamiento en la ventanilla o en la plataforma.
  • Educar a los clientes sobre productos y servicios, e identificar soluciones bancarias que puedan satisfacer sus metas financieras.
  • Generar empatía para atraer a posibles clientes y así establecer relaciones bancarias, y reforzar las relaciones con clientes existentes.
  • Gestionar responsabilidades de supervisión ante la ausencia de gerentes, según sea necesario.

Calificaciones:

  • 1 año de experiencia relevante.
  • Experiencia de trabajo en servicios de sucursales.
  • Buen conocimiento en manejo del paquete de Office y de herramientas web.
  • Experiencia en ventas de productos financieros.
  • Capacidad para trabajar bien en un entorno de equipo.

Educación:

  • Diploma de bachillerato o equivalente.

La descripción de este puesto proporciona una revisión de alto nivel de los tipos de trabajos realizados. Se pueden asignar otras obligaciones laborales según sea necesario.

Job Family Group:

Customer Service

Job Family:

Branch Service

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.

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