Support Analyst Engineer

hace 4 días

Mérida, Yucatán, México Kwan A tiempo completo
Company Description

As a Support Analyst Engineer at Kwan Tecnología, you will work in Top Silicon Valley companies. In this position you will work closely with a recognized leader program in Master Data Management (MDM) and a pioneer in data asset management, is an innovative, single solution for managing, governing, and consuming all shared data assets.

Job Description

As a member of the Support team, you will analyze, replicate and resolve reported customer issues of varying complexity. Provide written and verbal consultation to debug customer related issues. Assess whether the bug is an external issue, a user issue, or requires a solution that will need to be developed by the product supporting engineering department. Document all reported issues, individualized solutions, and product defects in the support call tracking system.

Qualifications
  • Bachelor's degree or foreign equivalent in Computer Science or Engineering or related field.
  • Fluent English (intermediate-advanced is mandatory)
  • Strong troubleshooting and analytical skills Application servers such as WebLogic, Websphere, and JBoss.
  • Programming/Support experience with Java.
  • Experience using DML language in SQL or MySQL.
  • XML, HTML, application servers, and Web services.
  • Knowledge of SSL certificates.
  • Strong OS knowledge of Windows and Linux.
Additional Information

Benefits:

  • Competitive Salary (above average).

  • Continuous training on e-learning platform.

  • Home Office 100%.

  • Major Incidents Health Insurance.

  • 10 Vacation days per year from day one.

  • Lots of flexibility.

  • Laptop for your remote work.

  • Full benefits as per Federal & State Law.

Salary: 20, ,000 MXN monthly.

  • Data Analyst

    hace 5 días

    Mérida, Yucatán, México Intangibles Talent A tiempo completo

    Location: MeridaReports to: ControllerLanguage Requirement: Bilingual (English-Spanish)We are seeking a detail-oriented and analytical Data Analyst to support data-driven decision-making across our real estate development and investment operations. You will be responsible for collecting, analyzing, and visualizing financial and operational data to identify...

  • Data Analyst

    hace 2 semanas

    Mérida, Yucatán, México Intangibles Talent ® A tiempo completo

    *Location:*Merida*Reports to:*Controller*Language Requirement:*Bilingual (English-Spanish)We are seeking a detail-oriented and analytical*Data Analyst*to support data-driven decision-making across our real estate development and investment operations. You will be responsible for collecting, analyzing, and visualizing financial and operational data to...

  • HRIS Analyst

    hace 1 semana

    Mérida, Yucatán, México ff-7626-40aa-b5a1-de17efe89a82 A tiempo completo

    A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the worldWe are a global team, united by our desire to connect diverse people with common values for Boldr impact.We employ just over a thousand team members across five...

  • HRIS Analyst

    hace 2 semanas

    Mérida, Yucatán, México Boldr A tiempo completo

    A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for Boldr impact. We employ just over a thousand team members across five...

  • Senior Project Engineer

    hace 2 semanas

    Mérida, Yucatán, México Intangibles Talent A tiempo completo

    Location: Merida, MexicoDepartment: Construction / Project ManagementReports to: Project Manager / Senior Project ManagerType: Full-TimeAbout the RoleWe are seeking a highly organized, proactive, and detail-oriented Assistant Project Manager (APM) to support project execution from pre-construction through close-out.This role is essential to ensuring smooth...

  • Testing Engineering Senior Analyst

    hace 22 horas

    Mérida, Yucatán, México NTT DATA North America A tiempo completo

    Req ID:348239NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Testing Engineering Senior Analyst to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).Required...

  • Testing Engineering Analyst

    hace 2 días

    Mérida, Yucatán, México NTT DATA North America A tiempo completo

    Req ID:348350NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Testing Engineering Analyst to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).We are looking for a...

  • Ingeniero Senior de Protección y Control

    hace 2 días

    Mérida, Yucatán, México INGENIEROJOB A tiempo completo

    de la ofertaIngeniero Senior de Protección y ControlDescriptionJob Summary:We are seeking an experienced and highly skilled Senior Protection and Control Engineer with an active Professional Engineer (PE) license to lead and execute advanced engineering tasks for high-voltage substation projects in the United States. The ideal candidate will have strong...

  • AWS/Security Networking Engineer

    hace 2 semanas

    Mérida, Yucatán, México AgileEngine A tiempo completo

    Join us and receive a $2,500 signing bonusAgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If...

  • Lead Data engineer

    hace 5 días

    Mérida, Yucatán, México Varicent A tiempo completo

    At Varicent, we're not just transforming the Sales Performance Management (SPM) market—we're redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of...