Bilingual IT Support

hace 15 horas

Ciudad de México, Ciudad de México Lalamove A tiempo completo

About The Company
Founded in Hong Kong in 2013, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving orders every day. We are revolutionizing the logistics industry by directly connecting customers and drivers through our technology. With 1600+ employees spread across SEA and LATAM, our company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

At Lalamove we are characterized by living our values: passion, humility, grit and execution.
About The Role

  • Resolve technological issues and provide support to staff to ensure the efficient operation of systems, software, and hardware, thereby maximizing productivity.

What You Will Do

  • Maintain and support office User's Workstation (PC/Laptop) and various Office IT Equipment life-cycle and availability
  • Handle Procurement process for IT Equipment / Project-based on ISO Audit Standard
  • Coordinate and maintain office Meeting Rooms VC and AV System Setup
  • Coordinate with Telecom Service Vendors to ensure Offices Telco Circuits availability (Internet, IDAP, ISDN, PSTN or etc)
  • Coordinate and troubleshoot for Office Structured Cabling System
  • Maintaining Office Network Connectivity and coordinating with the Network team for Network Infrastructure Design and Build Troubleshooting, and Maintenance (WAN, Firewall, L3/L2 LAN, WiFi System …)
  • Maintaining UPS System Operation
  • Daily System Administration and support (Accounts creation, termination, etc...)
  • Documentation (Inventory, IT Drawings, IT-related documentation)
  • Troubleshooting for IT Equipment and inquiries of users
  • Communication with IT Vendors in various categories

To Be Part Of Our Team, You'll Need

  • Degree or certificate holder in Information Technology or related disciplines
  • Qualification in CCNA, CCNP, MCSE, MCP, and MCITP… is an advantage
  • Experienced in Procurement Procedure for IT Equipment and vendors / ISP communication
  • Experienced in Google WorkSpace is an advantage
  • 1 - 2 years of solid experience in IT Technical Support, System Administration
  • Experienced and knowledgeable in Networking (Firewall, Core/Access Switching, etc…), On Perm / Cloudbase Server and IP/Cloud PABX System Concept, Connection, and Installation
  • Solid experience in AV VC System Concept, Design, and Technical Troubleshooting
  • Experience in MacOS/Windows Installation, Administration, and maintenance
  • Basic knowledge of IT Server/Comms Room Infrastructure and Structured Cabling System
  • Basic understanding of ITIL
  • Good communication skills in English

$12,000 - $20,000 a month

Competitive salary to negotiate depending on experience

Meal vouchers

Transportation allowance

Health and dental benefits

If you are interested in our job opportunity, apply here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

  • Bilingual IT Support

    hace 2 días

    Ciudad de México, Ciudad de México Lalamove A tiempo completo USD12,000 - USD20,000

    About the company:Founded in Hong Kong in 2013, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving orders every day. We are revolutionizing the logistics industry by directly connecting customers and drivers through our technology. With 1600+ employees spread across SEA and LATAM, our company has reached...

  • IT Support Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México One Park Financial A tiempo completo

    We are seeking a skilled and service-oriented IT Support Specialist to join our on-site team in Mexico City. This position supports end-users in a contact center environment and requires hands-on technical expertise with Windows systems, Okta, Office365, and hardware support. The ideal candidate is a proactive problem-solver who thrives in a fast-paced...

  • Técnico de TI Nivel 1

    hace 14 horas

    Ciudad de México, Ciudad de México Advance Global IT support A tiempo completo

    Job Title: IT Technician L1 / EUC L1Location: Ciudad De MexicoContract Type: B2BJob Summary:We are seeking a motivated IT Technician Level 1 / EUC Level 1 to provide first-level technical support to end users. The ideal candidate will be fluent in Spanish and English and able to operate efficiently within a professional IT support environment. This role is...

  • Bilingual IT Support- Part time

    hace 2 semanas

    Ciudad de México, Ciudad de México Lalamove A tiempo completo

    About the company: Founded in Hong Kong in 2013, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving orders every day. We are revolutionizing the logistics industry by directly connecting customers and drivers through our technology. With 1600+ employees spread across SEA and LATAM, our company has reached...

  • Bilingual IT Support- Part time

    hace 2 semanas

    Ciudad de México, Ciudad de México Lalamove A tiempo completo USD12,000 - USD15,000

    About the company:Founded in Hong Kong in 2013, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving orders every day. We are revolutionizing the logistics industry by directly connecting customers and drivers through our technology. With 1600+ employees spread across SEA and LATAM, our company has reached...

  • Bilingual IT Support- Part time

    hace 2 semanas

    Ciudad de México, Ciudad de México Lalamove A tiempo completo

    About The CompanyFounded in Hong Kong in 2013, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving orders every day. We are revolutionizing the logistics industry by directly connecting customers and drivers through our technology. With 1600+ employees spread across SEA and LATAM, our company has reached...

  • IT Security Support

    hace 6 días

    Ciudad de México, Ciudad de México Valce Talent Solutions A tiempo completo

    The IT Security Support / Security Operations Support role provides operational and technical support to the cybersecurity function, focusing on the day-to-day execution of security controls, access management, and security-related requests across the organization.This position supports security operations by managing user access, identity and authentication...

  • IT Support Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México Gensler A tiempo completo

    Your RoleSupport Specialists provide first-line response to end user incidents received via service desk requests and office operational requirements. Support Specialists are generally focused on the day-to-day support of the region but must continually collaborate and communicate with the larger distributed team of support staff across the globe. The...

  • IT Support

    hace 1 semana

    Ciudad de México, Ciudad de México ON A tiempo completo

    is building the power infrastructure that makes the AI era possible. As AI demand surges past what the grid and traditional data centers can support, provides a new class of power technology proven at gigawatt scale and trusted by the world's leading cloud and AI companies. Our systems are already deployed across 2.5 GW of hyper-scale campuses, validated...

  • Support Intern

    hace 7 días

    Ciudad de México, Ciudad de México Palo IT A tiempo completo

    Who We AreBuild. Scale. Sustain.PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop, and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion and...