Lead Product Manager

hace 12 horas

Guadalajara, Jalisco, México Scalepex A tiempo completo
Lead Product Manager – Omni-Channel CommunicationsScalepex | Nearshore Product & Digital Experience Solutions

Scalepex is a rapidly growing nearshore consulting and digital services firm helping U.S. companies scale product, engineering, CRM, and operations teams through high-quality bilingual talent across Mexico and Latin America.

We are expanding our Product & Digital Experience practice and seeking a Lead Product Manager to drive omni-channel communication strategy across large-scale wellbeing, health, and customer engagement programs for our enterprise clients.

This role blends product ownership, lifecycle/CRM strategy, data-driven engagement, and hands-on execution—making it ideal for someone who thrives at the intersection of product and growth.

Why Scalepex?

At Scalepex, you'll work with top U.S. brands while collaborating alongside our highly skilled nearshore engineering, data, and CRM specialists. You'll lead initiatives that reach millions of users, shape client communication strategies, and influence meaningful behavioral outcomes.

If you enjoy building omni-channel journeys, optimizing lifecycle funnels, and using communication to drive action at scale, this role is for you.

What You'll Do
  • Own the end-to-end omni-channel communication strategy across email, push, SMS, in-app, and emerging channels.
  • Define roadmaps for onboarding, lifecycle, and engagement journeys for enterprise clients.
  • Establish KPIs and measure the impact of communication on user behavior and program outcomes.
  • Work hands-on in Braze (or similar platforms) to build campaigns, templates, data mappings, and triggers.
  • Partner with Engineering, Data, and Scalepex nearshore CRM teams to deliver personalized, data-driven journeys.
  • Collaborate with client stakeholders across wellbeing, health, and digital experience.
  • Implement governance, best practices, and platform standards for communications.
  • Run experiments, launch A/B tests, analyze performance, and optimize continuously.
  • Ensure all communications are compliant, aligned to client brand, and user-centric.
About Scalepex

Scalepex is a U.S.–Mexico nearshore consulting firm specializing in:

  • Product & UX
  • Engineering & AI
  • CRM, Lifecycle & Braze Support
  • BPO & CX Operations
  • Data & Analytics
  • Staff Augmentation & Dedicated Teams

We help organizations scale quickly, reduce cost, and operate with high-quality bilingual teams across LATAM.

Requirements

What You Bring
  • 5–7+ years in lifecycle marketing, CRM product ownership, product growth, or omni-channel communications.
  • Deep experience with Braze, Iterable, SFMC, or similar lifecycle platforms.
  • Strong understanding of segmentation, triggers, behavioral design, and personalization at scale.
  • Experience partnering with engineering and data teams to define requirements and technical needs.
  • Analytical mindset — comfortable evaluating funnels, performance metrics, and behavior insights.
  • Ability to lead projects, influence stakeholders, and align cross-functional teams.
  • Experience in healthcare, wellbeing, or behavioral change is a strong plus (not required).

Benefits

What We Offer
  • Competitive compensation
  • Opportunity to lead communication strategy for enterprise programs
  • Collaborative culture working with bilingual nearshore specialists
  • Exposure to multiple industries and large-scale product ecosystems
  • Fast growth environment with leadership autonomy

  • Senior Product Manager

    hace 2 semanas

    Guadalajara, Jalisco, México Neostella A tiempo completo

    At Neostella, our mission is simple: empower legal teams to work smarter, faster, and more reliably. We deliver advanced technology solutions and satellite team support that streamline operations, boost efficiency, and transform the way firms and corporate legal departments work day to day. We're relentlessly customer-centric. Everything we do is in service...

  • Senior Product Manager

    hace 2 días

    Guadalajara, Jalisco, México Neostella A tiempo completo

    At Neostella, our mission is simple: empower legal teams to work smarter, faster, and more reliably. We deliver advanced technology solutions and satellite team support that streamline operations, boost efficiency, and transform the way firms and corporate legal departments work day to day. We're relentlessly customer-centric. Everything we do is in service...

  • Product Manager

    hace 1 semana

    Guadalajara, Jalisco, México Micron A tiempo completo

    Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.As a Senior Product Manager within the Cloud Memory...

  • Senior Product Manager

    hace 2 días

    Guadalajara, Jalisco, México Neostella A tiempo completo

    At Neostella, our mission is simple: empower legal teams to work smarter, faster, and more reliably. We deliver advanced technology solutions and satellite team support that streamline operations, boost efficiency, and transform the way firms and corporate legal departments work day to day. We're relentlessly customer-centric. Everything we do is in service...

  • Manager - Product Engineering

    hace 2 días

    Guadalajara, Jalisco, México Plexus A tiempo completo

    -Serve as the primary liaison between the Regional Engineering team and site-level Product Engineering functions. -Lead the deployment and successful launch of all Global/Regional engineering initiatives, ensuring effective communication and tracking across sites. -Capture and translate site-critical needs and operational challenges into actionable items for...

  • Data Product Manager

    hace 4 días

    Guadalajara, Jalisco, México Combine Global Recruitment A tiempo completo

    Key Responsibilities:Drive data-focused product initiatives from requirements gathering through implementation, measurement, and iteration.Build frameworks to set and track OKRs and KPIs throughout the data product lifecycle, ensuring data-driven accountability.Lead A/B testing initiatives to validate data-driven product decisions and optimize user...

  • International Product Manager

    hace 4 días

    Guadalajara, Jalisco, México Combine Global Recruitment A tiempo completo

    International Product ManagerFull Time Guadalajara, MexicoIn this role, you'll be at the heart of crafting experiences that inspire and connect travelers globally. You'll collaborate with a diverse team to shape the future of travel engagement through our platform. This role is ideal for individuals who are creative, empathetic, and driven to make a positive...

  • Lead Product Manufacturing Engineer

    hace 2 días

    Guadalajara, Jalisco, México Cadence A tiempo completo

    At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.Product EngineerLocation:Guadalajara, Jalisco, Mexico (primarily onsite at assigned local partner contract manufacturer sites; additional locations as required)Reports To:Product Engineering ManagerRole OverviewWe are seeking a highly motivatedProduct...

  • Lead Product Manufacturing Engineer

    hace 2 días

    Guadalajara, Jalisco, México Cadence Design Systems A tiempo completo

    At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.Product EngineerLocation: Guadalajara, Jalisco, Mexico (primarily onsite at assigned local partner contract manufacturer sites; additional locations as required)Reports To: Product Engineering ManagerRole OverviewWe are seeking a highly motivated...

  • Product Owner – R01559048

    hace 1 semana

    Guadalajara, Jalisco, México Brillio LLC A tiempo completo

    Product Owner - R Product OwnerPrimary SkillsSalesforce Platform-Javascript, JavaScript, Salesforce Platform-Sharing & Security, salesforce Platform-apex triggers, Salesforce Platform-Visual Force, Salesforce Platform-Apex, Salesforce Platform-Data Modelling, Salesforce Platform-Lwc, Scaled Agile product owner/manager, Salesforce Platform-Flow Automation,...