Senior QA Engineer

Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview
The QA Engineer works within an Agile, collaborative development team to ensure product quality and reliability. This role is responsible for validating software before release, confirming it meets requirements, operates efficiently, and aligns with client needs. The position includes reviewing system specifications, creating and executing test plans, and monitoring quality metrics.

Responsibilities

• Review business and technical requirements to provide timely feedback.
• Develop detailed test plans, test cases, and automation scripts (SOAP UI, JMeter, etc.).
• Plan, prioritize, and manage testing activities.
• Identify, document, and track defects through resolution.
• Perform regression testing on resolved issues.
• Define and implement QA processes for new and existing products.
• Collaborate with developers, analysts, and other teams to clarify requirements.
• Track and report QA metrics such as defect density and open defect counts.
• Stay current with emerging testing tools and methodologies. Required Skills
• Bachelor's degree in systems engineering, computer science, information systems, or equivalent experience.
• Proven experience in software QA and testing.
• Strong knowledge of QA methodologies, tools, and processes.
• Ability to create clear and comprehensive test plans and cases.
• Experience with white-box and black-box testing.
• Practical experience with test automation tools.
• Solid SQL and scripting proficiency.
• Background in Agile/Scrum environments.
• Experience with performance or security testing is a plus.
• Professional demeanor and ability to work independently or follow direction.
• Strong understanding of the software development lifecycle.
• Ability to read and write English; fluent communication is a plus.

Prerequisites
Education: Bachelor's Degree in Computer Science, Software Engineering/Related degree or equivalent work experience.

Compensation
Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

*Our Commitment to Diversity & Inclusion*
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.