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Sales Development Representative

hace 3 horas


Chihuahua, Chihuahua, México Solvo Global A tiempo completo

Sales Development Representative (SDR)

Ubicación:
Presencial en
Chihuahua, México

Horario:
Lunes a Domingo,

Modalidad:
Presencial

Sobre el rol

Estamos buscando profesionales apasionados por las ventas y el servicio al cliente para integrarse a un proyecto internacional en el sector hotelero y turístico. Este rol está diseñado para personas con experiencia en atención al cliente y ventas, proactivas, con excelentes habilidades de comunicación y capacidad para cerrar ventas efectivas.

Responsabilidades

  • Gestionar reservas de paquetes turísticos y coordinar con cadenas hoteleras internacionales.
  • Atender clientes vía telefónica, correo electrónico y WhatsApp.
  • Identificar necesidades del cliente y ofrecer soluciones personalizadas.
  • Cerrar ventas con leads entrantes (clientes interesados).
  • Garantizar una experiencia de atención al cliente de alta calidad.
  • Colaborar con el equipo para mejorar procesos y resultados.
  • Mantener seguimiento de oportunidades en bases de datos calientes.

Requisitos

  • Experiencia mínima:
    1 año en ventas y atención al cliente en el sector hotelero/turístico (contact centers como Airbnb, Expedia, , etc.).
  • Inglés:
    Nivel C1 (fluidez oral requerida).
  • Conocimiento de un tercer idioma (alemán o portugués) es un plus.
  • Manejo de herramientas CRM.
  • Estudios en turismo, atención al cliente, negocios o similares (deseable).
  • Alta disponibilidad para horarios rotativos y días de descanso variables.
  • Residencia cercana al site en Chihuahua.

Competencias clave

  • Perfil altamente orientado a ventas, seguro y persuasivo.
  • Escucha activa, empatía y compromiso con la experiencia del cliente.
  • Capacidad para rebatir objeciones y cerrar ventas con seguridad.
  • Proactividad, autogestión y enfoque en resultados.
  • Excelente comunicación verbal y actitud positiva.
  • Adaptabilidad y carisma para "vender un sueño" en cada interacción.