Fraud Analyst

hace 1 semana

Monterrey, Nuevo León, México Trivelta A tiempo completo

Trivelta builds the technology that powers modern, social-first gaming experiences. Through our proprietary sportsbook and casino engine, we enable partners to launch their own fully branded, legally compliant gaming products — combining real social interactions, predictive gameplay, and casino entertainment in one unified experience.

Headquartered in Boston with operations in Monterrey, Barcelona, and Atlanta, we're scaling rapidly and building a team passionate about redefining how people play, socialize and connect with each other.

We're seeking a detail-oriented Fraud Analyst to join our team in Monterrey, MX. In this role, you'll play a critical part in safeguarding our business by monitoring transactions, investigating suspicious activity, and ensuring compliance with established fraud prevention protocols. If you're analytical, adaptable, and eager to collaborate across teams, this position offers the opportunity to make a direct impact on the integrity of our operations.

Key Responsibilities

  • Review all redemptions to confirm balances are accurate and funds are legitimate.
  • Monitor and review purchases to ensure no fraudulent activity is taking place.
  • Perform manual reviews of flagged or suspicious transactions.
  • Identify, document, and escalate potential fraud or high-risk cases to supervisors.
  • Maintain accurate and detailed records of investigations and decisions.
  • Follow established compliance procedures and fraud monitoring protocols.
  • Assist in the continuous improvement of monitoring processes by providing feedback on

patterns, trends, and system alerts.

  • Collaborate with Compliance, Risk, and Customer Support teams when needed.

Qualifications

  • Business-level English proficiency is required.
  • Strong analytical and problem-solving skills with high attention to detail.
  • Ability or experience leveraging critical thinking skills in time-sensitive situations to identify anomalies
  • Excellent written and verbal communication skills.
  • Comfortable working with internal systems, dashboards, and fraud detection tools.
  • Strong organizational skills with the ability to handle multiple cases simultaneously.
  • Flexibility to work shifts, including evenings, weekends, and holidays, as needed.

Preferred Skills

  • Familiarity with fraud monitoring tools (e.g., SEON, Actimize, or similar systems).
  • Knowledge of payment methods (credit/debit cards, ACH, digital wallets, etc.).
  • Background in iGaming, fintech, or e-commerce industries. Experience in transaction monitoring, fraud prevention, risk operations, or

compliance preferred.

Job Type: Full-time

Expected hours: No less than 40 per week

Flexible scheduling options

  • Day Shift
  • Night Shift
  • Overnight Shift

This position is onsite at our Monterrey, MX.

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