Technology Architect

The Network Engineer will focus on engineering and delivering enterprise data network technologies, with an emphasis on strategic project delivery across a global network. This is a role local to the Napa Valley area and requires frequent local travel to wineries throughout the area, and occasionally outside it.

This position will be responsible for ensuring the delivery of stable and efficient network services for stakeholders that drive shareholder value, particularly in the wine business. The Network Engineer will work with the appropriate technology teams, business stakeholders, vendors/partners, and leadership to ensure that network services meet company needs and required performance metrics (SLAs).

Responsibilities include gathering requirements for new implementations, architecting and optimizing key functional areas—particularly network infrastructure technologies—and documenting solutions for handoff to support providers. The role requires strong written and verbal communication skills and the ability to build relationships with key business partners, onsite engineering teams, and vendors. The organization has an excellent reputation within the wine industry, and the ideal candidate will demonstrate the importance of maintaining that relationship.

• Design and lead large-scale network service project implementations, working with industrial engineering teams, IT groups, and external service providers
• Direct vendors to ensure successful completion of networking project deliverables
• Design, configure, install, and maintain network infrastructure components (data/voice/video), including user, industrial, and retail/hospitality networks
• Provide escalation support for any network issues detected by support providers
• Ensure that all project-based work within the global network is implemented with quality, delivered on time, and meets enterprise‑class reliability standards
• Analyze network functions and evaluate services provided; develop action plans and recommendations; identify milestones and issues; generate necessary reports
• Evaluate, recommend, justify, and ensure proper toolsets and procedures are implemented, maintained, and used effectively
• Ensure compliance with policies and regulations, and see that all issues are addressed and resolved
• Plan, develop, and design network management and maintenance projects, including policies, procedures, operational improvements, and technology integration
• Provide leadership across converged technology platforms and foster effective collaboration to deliver high‑quality customer service
• Monitor and stay current with emerging technologies for possible adoption
• Work within a team environment to manage systems, lead upgrades, and coordinate installs
• Provide project warranty support through the ticketing system until project closure
• Participate in an on‑call rotation

Core Competencies

• Agile
• Change Agent
• Positive Attitude
• Follow Through and Accountability
• Innovative
• Comfortable working independently
• Collaborative and Inclusive
• Build Productive Working Relationships
• Communicate Effectively
• Ability to influence without direct authority
• Gaining Commitment
• Detailed Documentation
• Drive Results
• In‑Depth Planning
• Decision Making
• Provide Leadership

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field
• Minimum of 3 years of enterprise network experience with progressive career growth
• Strong understanding of enterprise networking industry trends and practical application
• Proven ability to translate business requirements into technical solutions that align with existing infrastructure
• Demonstrated track record of delivering major IT infrastructure projects on schedule and within budget
• Strong engineering experience with diverse networking vendor solutions

Experience with the following technologies:

• SD‑WAN (Versa), traffic engineering and management

• Network segmentation – LAN, WAN, East/West

• Industrial networking – Siemens, Stratix & Rockwell

• Wireless networking protocols, design, and management

• Palo Alto Firewalls and Panorama

• Enterprise IP routing (BGP, OSPF) and QoS

• AWS, Azure

• Aviatrix

• Cisco Identity Services Engine (ISE)

• Cisco Spaces, DNA/Catalyst Center

• Cisco routing and switching hardware

• SolarWinds

• Opengear

• Strong Visio proficiency

• Network and wireless security assessment, intrusion detection, and risk mitigation strategies

• In‑depth understanding of ITIL/ITSM principles for operational service delivery (ServiceNow currently in use)

• Demonstrated ability to work with vendors and service providers

• Excellent written, verbal, and presentation skills with strong problem‑solving and decision‑making abilities

• Proven ability to develop, present, and justify positions to all levels of the organization

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.