Area Manager, Worldwide Operations

Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self-starter, join our team in Amazon Operations as an Area Manager.

As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates in a distribution warehouse environment. Your main focus will be motivating, mentoring and coaching your team. As a servant leader, the Area Manager will ensure that their team of Amazon Associates have all the tools needed to succeed for any task during a shift. Engaging with your team during a shift to ensure that the highest levels of safety, quality, attendance performance and engagement are maintained are core functions of the role. Come learn how the largest online retailer in the world runs its fulfillment and delivery networks

What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer's order and the acts of picking, packing, shipping and delivering their order to meet or exceed their expectations

The position is NOT a corporate role and will be located in a Fulfillment Center

Key job responsibilities

Lead, manage, and develop a team of 20 to 50 Amazon Associates
Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
Create, manage, and support recognition and communication programs
Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
Ensure procedures are followed for building security and product loss prevention
Partner with the management team to establish and maintain quality control standards
Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality.

This role requires to work on a 4x3 or 5x2 journal.

The position rotates shifts at least 2-3 times per year.

This is not a remote position, work location is at Tepotzotlán, Edo. Mex.

Basic Qualifications

1+ Years of experience as people Manager
3+ Years of General Experience
English Skills (B2+)
Bachelor's degree or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Solid experience managing department´s KPIs and driven results

Preferred Qualifications

Bachelor's degree in business, engineering, operations, supply chain, transportation or related.
Logistics Background from Operations environment, preferably from First-Middle Mile Ops.
MBA or equivalent
Lean Manufacturing Techniques
Advanced English Proficiency (C1+)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

Job ID: A
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