Credit & Collection Specialist

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.
Job Summary
This position is responsible for credit granting and supporting the Finance Director & Credit Collection Manager, including the consistent application of global credit policy and local collection routines, as well as the assessment of the creditworthiness of potential customers.

You will act as a business partner to the Sales team, supporting them in building long-term customer relationships.

Follow established procedures and guidelines to collect credit information, maintain accurate records, and collect overdue accounts to minimize outstanding debts.

Investigate and analyze credit applications and follow up on outstanding debts, with emphasis on the analysis of Days Sales Outstanding (DSO), so that the organization is not exposed to unacceptable credit risk.

The position is based in Polanco, Mexico City, Mexico.

You will be traveling 20% of your time to customer sites.

Tetra Pak is not sponsoring work visas or relocation for this position.

What You Will Do
As a Credit & Collections Specialist you will:

• Secure global policy/local collection routine and reporting compliance for Credit and Collection for Mexico's market;
• Market expert for credit analysis, credit lines, and risk assessment, providing insights to support decision-making and minimize exposure;
• Support Credit Committee sessions when required and provide information or reports to be presented to the Committee;
• Supply market company with customers' financial risk analysis;
• Follow up on Accounts Receivable, identify overdue accounts, manage collections and bad debt provision calculations;
• Reconcile customers' accounts as needed to determine discrepancies and cash application issues;
• Analyze Account Receivables and identify continuous opportunity improvements;
• Prepare and/or support reports on monthly cash flow (MCFO);
• Act as a Business Partner for the sales team, driving financial initiatives like early discount adoption;
• Support Sales Team during customer visits to improve relationships and issue resolution;
• Participate and interact within KAM team accordingly with KAM methodology;

We believe you have

• Bachelor's degree in accounting, Finance, or any related field. A master's degree in related areas is desirable;
• Strong background in Credit & Collections, including accounts receivable control, complex problem-solving, and analysis of key indicators;
• Experience maintaining strong control over credit limits, with solid knowledge of credit & collections procedures, and analytical skills on DSO indicators;
• Proficiency in SAP, Advanced Excel and Power Bl skills;
• Fluent in English and Spanish.

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Apply Now
If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, apply through our careers page at

This job posting expires on
December 15, 2025.
Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.