Jr. National Account Specialist

Job Description
The Jr. National Account Specialist will be responsible for working with multi-unit customers to resolve complex commercial credit, billing, and collections issues to improve daily sales outstanding (DSO). The Jr.NAS will research, verify and analyze returns, proof of delivery, short/over payments, and allowances. Use analytical methods to report to management cash applications, sales, and payment trends affecting commercial customers. In addition, the Jr. NAS will take actions necessary to resolve national account billing issues or inquiries to collect past due balances.

Jr. National Account Specialist will: Develop effective and cooperative working relationships with Major Account Representative, Business Development Managers and National Account Customers. Maintain credit customer accounts to ensure debt collections and credit account setups are completed timely and aligned with policies and processes as well as KPIs.

Responsibilities

• Weekly workflow will be provided by the Major Account Representatives
• Communicate directly with Commercial Manager to provide support services
• Assist with the implementation of onboarding initiatives such as EDI, data feed, electronic statements, etc.

• Support sales growth

• Identify and make recommendations to improve quality of invoicing and collection procedures

• Monitor and report on deviations from credit standards
• Proactively provide Major Account Representative with visibility to customer solvency and credit worthiness including weekly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments
• Develop and run queries to maintain constant oversight of national account aging.
• Perform additional duties such as researching, responding to /emails; providing customers with any requested information per request of the Major Account Representative regarding their account such as invoice / statement requests, balance information, payment information and other general account information as needed

Qualifications
Education / Experience:

Associate Degree in Accounting (preferred) Business, or equivalent related experience in account management for a large organization, strong research and analysis skills. Great verbal and written communication and assertive and strong interpersonal and negotiation skills with proven dispute resolution ability. Advanced computer skills including MS Word, Excel, PowerPoint, and the use of data sources to gather required information for analysis and reporting.

About Us
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits At AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.

All AutoZoners (Full-Time And Part-Time)

• Competitive pay
• Unrivaled company culture
• Medical, dental and vision plans
• Exclusive discounts and perks, including an AutoZone in-store discount
• 401(k) with company match and Stock Purchase Plan
• AutoZoners Living Well Program for free mental health support
• Opportunities for career growth

Additional Benefits For Full-Time AutoZoners

• Paid time off
• Life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Tuition reimbursement

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.