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Customer Care Service Representative FT Digital
hace 3 semanas
- Responder a las consultas de los usuarios que acceden a nuestra plataforma de atención Digital WhatsApp solicitando información general sobre su producto contratado.
- El alcance es nacional.
- El puesto tiene interacción con todas las áreas administrativas relacionadas al servicio post venta como: Seguimiento a siniestros, Cobranza, Facturacion y Consulta general.
- Licenciatura terminada. Se pueden considerar carreras en sistemas o administrativas, siempre y cuando cuente con la experiencia requerida.
- Conocimientos de hardware y software comercial de computadoras. (Office, Windows, correo
- 1 año de experiencia en áreas de servicio al cliente y atención en WhatsAPP