ServiceNow Developer

At Infoblox, every breakthrough begins with a bold "what if."  
What if your ideas could ignite global innovation?  
What if your curiosity could redefine the future?  

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we're looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold "what if" can take the world, your community, and your career.  

Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia's Best in Critical Infrastructure 2024 — evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every "what if" into "what's next".  

In a world where you can be anything, Be Infoblox.  

ServiceNow Developer

We have an opportunity for a ServiceNow Developer to join our IT Applications/ServiceNow Platform team in Mexico, reporting to the Director of IT Infrastructure. In this pivotal role, you will design, build, and optimize user‑facing digital experiences on the ServiceNow platform. Collaborating closely the cross‑functional IT teams, you will create front‑end experiences that elevate usability, performance, and employee satisfaction.

Be a Contributor — What You'll Do 

• Develop user‑facing portals and digital experiences on the ServiceNow platform
• Build UI Pages, widgets, layouts, and Angular‑based components for Service Portal
• Create and enforce visual, usability, and accessibility standards across portal experiences
• Collaborate closely with the Business, UX, and Platform teams to translate business needs into intuitive front‑end solutions
• Optimize portal performance, responsiveness, accessibility, and user experience
• Enhance and manage the full lifecycle of portal components, including upgrades and iterative improvements
• Integrate ServiceNow front‑end elements with enterprise systems via REST/SOAP, scripted APIs, and MID Server
• Design modern forms, workflows, and guided experiences leveraging ServiceNow UI capabilities
• Ensure code quality, maintainability, and adherence to best practices for ServiceNow development
• Support intake processes, requirement gathering, and technical design reviews

Be Prepared — What You Bring 

• 4 plus years of hands‑on experience in ServiceNow development, configuration, and platform customization
• Expertise in HTML, CSS, JavaScript, Angular/Jelly
• Experience building and maintaining Service Portal, enterprise UI components, and user‑facing web applications
• Strong understanding of UX principles, accessibility standards, and responsive design
• Platform knowledge across ITSM, ITOM, HRSD, CMDB, Knowledge Management, Now Assist
• Advanced UI capabilities in widgets, themes, pages, UI Policies, Client Scripts, Catalog UI policies, Variable Sets
• Proficiency with scripting: JavaScript, Glide API, Business Rules, Script Includes, Flow Designer
• Experience integrating ServiceNow using REST/SOAP, Scripted REST APIs, MID Server
• Ability to manage competing priorities and collaborate effectively
• BS degree or equivalent experience

Be Successful — Your Path 

First 90 Days: Immerse in our culture, connect with mentors (Blox Buddies), and map the systems and meet with key stakeholders that rely on your work. Discuss and create short/long term goals. 

Six Months: 

• Lead enhancements to one or more Service Portal experiences
• Implement updated UX standards across selected UI components
• Partner with the platform team to redesign a high‑impact portal or form experience
• Establish coding best practices for ServiceNow UI development

One Year: 

• Own the roadmap for a major ServiceNow front‑end capability
• Deliver new Service Portal or Next Experience implementations
• Mentor peer developers and contribute to platform governance
• Improve portal performance, reliability, and user satisfaction

Belong— Your Community  

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you'll grow and belong here.   

Ready to Be the Difference?  

Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis 

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