Director of Sales

About the Job

The ideal Director of Sales & Marketing candidate is accountable for the overall management and is responsible for the Sales direction of One&Only Mandarina in Nayarit, México, ensuring the on-target sales goals achievement acording to Kerzner International .

The Director of Sales & Marketing duties include, but are not limited to, managing relationships and maximizing commercial opportunities with key trade partners, prospecting new accounts and seeking relationships with like-minded brands outside the travel sector (e.g. retail, fashion, automobile), leading and managing all day-to-day activities related to the sales and marketing function with a focus on building long-term, value-based customer relationship that enable achievement of sales objectives. The Director of Sales & Marketing also develops and executes sales and marketing strategies across six strategic pillars: Campaigns, Partnerships, Consumer and Travel Agent .

We are looking for a candidate with a minimum of 5 years' experience in a similar sales role within the luxury travel sector. Previous on-property experience would be an advantage. Someone with excellent organizational, communication, & interpersonal skills. The ability to deliver extraordinary levels of customer service and provide creative solutions to our guests with innovation.

The role requires a strong commercial focus with a pro-active and strong drive for results, and financial understanding with excellent knowledge of business acumen. By understanding the industry and economic trends, you will be able to accurately forecast for the teams and lead the teams' strategies for success.

Responsibilities

• The ability to direct the reporting and appraising of results against planned objectives; coordinates sales staff activities; takes appropriate action to maximize sales and effect need periods.
• The ability to establish group room night and average rate goals based on marketing plan and overall objectives
• Manage transient and group room commitments to ensure proper market mix.
• Direct sales activities of the hotel to achieve budgeted goals.
• Monitor and identify current and future business trends to insure profitable sales in periods of low and high demand.
• Negotiate and achieve maximum revenue/profit potential while satisfying client's needs.
• Assume the responsibility for leading and directing the hotel's group and individual room sales activity.
• Proactive and creative in developing sales solutions.
• Actively sell and manage her key accounts and territory as #1 priority.
• Negotiate and confirm sales.
• Lead by setting the example of utilizing approved methods of handling sales accounts.
• Foster effective communication and work productively with all Worldwide Sales Offices.
• Ensure that the sales staff sells all hotel products.
• Enhance the hotel's community image and stay abreast of the competition, new developments and sales methods and techniques in the hotel industry within the city. to maximize sales and profitability.
• Achieve overall business objective and formulation of strategies in ensuring business attainment.
• Setting revenue targets for the hotel and setting key performance indicators
• Review sales production and implement sales action plan to achieve the budget goals.
• Participate in Forecast and Yield meetings for yield optimization.
• Leads and manages all day-to-day activities related to the sales function with a focus on building shorth and long-term, value-based customer relationships that enable achievement of property sales objectives.
• Presenting sales results to the property Executive and Regional team on a monthly / quarterly and annual basis
• Working closely with the RHG national accounts team with to secure large accounts.
• Implement a variety of new business initiatives to drive sales.
• Ensure the sales teams has an effective sales training program.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
• Attends customer events and to maintain, build and develop key relationships with RSO Managers and customers.
• Overseeing performance management of under-performing sales staff members.
• Create a smooth communication with directors of Sales and Marketing.
• Negotiating agreements for contracts with customers and ensuring commerciality
• Implement an effective sales pipeline and lead tracking process.
• Implement best practice in sales techniques throughout the department.

About you

• 5 years' managing teams in Sales department
• Client Relationships and Customer Focus
• Coaching
• Self-Motivated,
• Marketing Research
• Statistical Analysis
• Developing Budgets
• Financial Planning and Strategy
• Bachelors or Master degree in Marketing
• Proven track record of success in senior marketing role
• Natural leader with an ability to inspire performance with sales teams.
• A minimum of three year of experience in luxury hotel sales.
• Strong commercial outlook and a entrepreneurial approach to business development.
• Bachelor's degree or equivalent experience in relevant area
• Excellent communication and interpersonal skills
• Attention to detail and outstanding analytical skills
• Able to meet deadlines, and manage deadlines of multiple team members
• Strong leadership skills with the ability to coach and inspire a team.
• Builds positive working relationships with colleagues at all levels of the organization

Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.