Manager– Process Capabilities Development Lead

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

Supply Chain Planning

Job Sub Function:

Planning Strategy & Capabilities

Job Category:

Professional

All Job Posting Locations:

Ciudad Juarez, Chihuahua, Mexico

Job Description:

Johnson & Johnson is recruiting for a Manager – Business Capabilities Development Lead for our Irvine, California or Juarez, MX locations.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

[United States] - Requisition Number: [ R ]

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

About Cardiovascular

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at

This role will partner closely with the Electrophysiology Supply Chain E2E Leadership Team and Director of Strategic Process Capabilities to define, improve, align, and manage a set of key business processes which support our business strategy.

Key Responsibilities

• Develop a strategic plan for the implementation of strategic processes and capabilities for IBP, IFM, LCM and NPI, performance, strategic and risk resilience programs in partnership with the strategic planning lead. The proper improvements / leverage of these capabilities will ensure EP/NV Supply Chain is a competitive advantage to the business

• Partner closely with the Electrophysiology and MedTech teams to ensure robust implementation of strategies, plans, processes, capabilities and forums

• Direct teams of internal and external developers/ resources to develop the scope, requirements, and execution plan for technical capabilities; oversee execution and progress reporting for critical capability builds and report on regular cadence to leadership

• Support monthly reporting cadence for executive leadership in partnership with strategic planning lead

• Define future state roadmap for each process in collaboration with the process DRI/ core team, MedTech Center, and SC leadership

• Development of the templates and guidance required to build and maintain robust, scalable, and efficient business processes in partnership with cross-functional leaders

• Management of master data, assumptions/ conventions, trainings, etc. related to IBM processes; inclusive of process, documentation, and system updates

• Management of knowledge center content generation, website, and dissemination of periodic communications to the organization to achieve buy-in and create visibility

• Development of requirements for systems/ tools to support IBM in partnership with SC team and process leads

• Drive active cross-functional understanding of the "why" and the "how" to define, deliver, and sustain our processes, while also ensuring full understanding of the processes and capabilities needed to deliver on our objectives

• Ensure a robust plan is created ensuring a continuous mindset approach to execution of the defined process changes, consistent with established organizational governance

• Development of reporting cadence, methodology, visualizations, etc. to support leadership understanding of IBM progress

• Create a strategy for long-term improvements and ensuring that a process-specific roadmap is created for the leverage of the business to mature with the proper translation matrices of activities and performance, while being a model for other MedTech businesses to embrace

• Coordinate with the leads for connected business management processes (Capital, Savings, Performance Management, Reliability, Value Capture) to develop and facilitate the ongoing reporting and update processes for the E2E LT, and to define and identify escalations

• Lead development of updates, communications, presentations, analyses, and reports in support of the EP E2E Team

• Support the maintenance of portfolio planning activities, along with system, governance and execution (LCM, NPI, SCR, and more)

• Work to identify opportunities to improve various business functions and processes, including developing execution plans and performing oversight of execution as needed

Excellence in execution, partnering across functions

• The defined strategy and execution will be cross-functional; thus requiring cross-functional participation with senior business partners, knowledge of practical implementation considerations, and detailed management of a broad set of initiatives and stakeholders

• Requirement to span a broad set of functional groups, processes, and products while also maintaining the proper flexibility of thinking as required for the specific task at hand (i.e., range to perform detailed initiative-level pressure-testing and also to develop executive level communications on the entire portfolio)

• Monitor performance to plan, support development of G&Os, ensure capability delivery is completed in alignment with our objectives, people development goals, and credo

Education:

• A minimum of a Bachelors Degree in Engineering, Supply Chain, Business, or technical discipline

• Advanced degree in Engineering, Business, or Supply Chain preferred but not required

Required skills:

• 5+ years of directly related work experience

• Demonstrated success in communicating across all levels of the organization

• Experience in business process management and optimization

• Demonstrated success in leading and influencing others in a complex matrix organization is required; ability to navigate ambiguity within a complex environment is required

• Ability to travel up to 10% of the time Domestically and/or internationally   

• Experience in relationship development, conflict resolution, team building and customer centric approach across multiple sectors / companies

• Operations competencies inclusive of business planning (cycles), process excellence, performance monitoring, etc.

Required Skills:

Preferred Skills:

Agility Jumps, Business Continuity Planning (BCP), Data Reporting, Demand Planning, Fact-Based Decision Making, Financial Competence, Green Manufacturing, Inventory Optimization, Lean Manufacturing Principles, Manufacturing Flow Management, Operational Excellence, Organizational Project Management, Process Improvements, Program Management, Strategic Supply Chain Management, Supply Planning, Technical Credibility

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